Insurance Operations Specialist — Zurich Insurance (sede Ticino)
- Location
- Lugano
- Contract
- full-time
- Posted
- Yesterday
Role overview
Multinational Customer Service Specialist
We are looking for an enthusiastic specialist to join a team in the regional centre in Kuala Lumpur,
Malaysia.
- Multinational Customer Service Specialist
- We are looking for an enthusiastic specialist to join a team in the regional centre in Kuala Lumpur,
- As a Specialist in Multinational Customer Service Specialist, your main responsibilities will involve:
- Support the seamless experience of customers and brokers with our services.
- Your Skills and Experience As a Specialist in International insurance, your skills and experience will ideally include:
Main responsibilities
- As a Specialist in Multinational Customer Service Specialist, your main responsibilities will involve:
- Support the seamless experience of customers and brokers with our services.
- Observe key performance indicators including the speed of local policy issuance, reinsurance premium collection.
- Maintaining the quality of data in administrative systems.
- Assuring the consistency of local insurance policies and our commitment to the global customer.
- Conduct all activities in line with operating protocols.
- Provide support to customers, colleagues and insurance partners on less usual queries and arrangements.
- Maintain and further develop the relationships with insurance partners. Your Skills and Experience
- As a Specialist in International insurance, your skills and experience will ideally include:
- Passion for insurance, communication and international trade.
Key requirements
- Support the seamless experience of customers and brokers with our services.
- Your Skills and Experience As a Specialist in International insurance, your skills and experience will ideally include:
- Passion for insurance, communication and international trade.
- Experience in international insurance, fronting business, non-life underwriting, reinsurance or claims is advantage.
- Excellent communication and customer focus capabilities.
- Excellent English is a must, additional language(Chinese language) is an advantage Y ou are the heart & soul of Zurich!
Application process
- We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.
Additional details
- Maintain and further develop the relationships with insurance partners. Your Skills and Experience
- Let’s continue to grow together! Schedule: Full Time
Notes and original content
- Maintain and further develop the relationships with insurance partners.
- Your Skills and Experience
- Let’s continue to grow together!
- Location(s): MY
- Kuala Lumpur
- Schedule: Full Time
Questions about this listing
What salary does Zurich Insurance (sede Ticino) offer for this role?
Zurich Insurance (sede Ticino) lists CHF 85'500 - 150'000 gross per year for this position in Lugano. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Zurich Insurance (sede Ticino) offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Zurich Insurance (sede Ticino) during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes, if you are resident in Italy within the 20 km border zone. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks, then automatic yearly renewal for as long as the employment continues. Weekly return to your Italian home is required to keep the status.
How do I apply for this position at Zurich Insurance (sede Ticino)?
Use the "Apply now" button on this page — it links directly to Zurich Insurance (sede Ticino)'s original listing at careers.zurich.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
