General Liability Claims Specialist I — Zurich Insurance (sede Ticino)
- Location
- Lugano
- Contract
- part-time
- Posted
- Yesterday
Role overview
At Zurich North America Claims we acknowledge that work life balance and flexibility are a priority when it comes to choosing your next career move.
Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable.
While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.
- At Zurich North America Claims we acknowledge that work life balance and flexibility are a priority when it comes to choosing your next career move.
- Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable.
- Key Responsibilities:
- Handle non-litigated GL claims of low to moderate exposure and complexity, such as slip/trip and falls, product liability, and other third-party injuries resulting from premises liability exposures.
- High School Diploma or Equivalent and 4 or more years of experience in Claims Handling or Insurance. Additional Requirements:
- Bachelor’s Degree and 2 or more years of experience in Claims Handling or Insurance;
Main responsibilities
- Key Responsibilities:
- Handle non-litigated GL claims of low to moderate exposure and complexity, such as slip/trip and falls, product liability, and other third-party injuries resulting from premises liability exposures.
- Manage a caseload within specified authority limits from beginning to end with coaching and supervision.
- Collaborate and develop partnerships with internal and external points of contact, including customers, vendors, suppliers, and brokers, to provide quality claims experience.
- Learn and develop knowledge of established protocols and industry best practices to ensure efficient, effective, and customer-centric claims handling. Basic Qualifications:
- Bachelor’s Degree and 2 or more years of experience in Claims Handling or Insurance; OR
- Completion of Zurich Claims Training Program and 2 or more years of experience in the Claims or Insurance area OR
- Zurich Certified Insurance Apprentice including an Associate Degree with 2 or more years of experience in Claims Handling or Insurance; OR
- Must obtain and maintain required adjuster license(s).
- Proficiency in Microsoft Office.
Key requirements
- High School Diploma or Equivalent and 4 or more years of experience in Claims Handling or Insurance. Additional Requirements:
- Bachelor’s Degree and 2 or more years of experience in Claims Handling or Insurance;
- OR - High School Diploma or Equivalent and 4 or more years of experience in Claims Handling or Insurance. Additional Requirements:
- General liability claims handling experience.
- Experience collaborating across work groups.
- Strong organizational and time management skills.
Application process
- If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.
Company and context
- Strong organizational and time management skills.
- Customer service experience.
- Strong analytical, critical thinking, and problem-solving skills.
- Excellent verbal and written communication skills.
- Your pay at Zurich is based on your role, location, skills, and experience.
- We follow local laws to ensure fair compensation.
- You may also be eligible for bonuses and merit increases.
- The pay range shown is a national average and may vary by location.
- The proposed Salary range for this position is $49,500.00 - $81,000.00, with short-term incentive bonus eligibility set at 10%.
- We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]
Additional details
- The candidate selected for this opportunity should be able to report into one of the following North American Claims offices: Atlanta, GA;
- Learn and develop knowledge of established protocols and industry best practices to ensure efficient, effective, and customer-centric claims handling. Basic Qualifications:
- Zurich Certified Insurance Apprentice including an Associate Degree with 2 or more years of experience in Claims Handling or Insurance;
- High School Diploma or Equivalent and 4 or more years of experience in Claims Handling or Insurance. Additional Requirements:
- Knowledge of insurance regulations, markets, and products. Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No
Notes and original content
- Schaumburg, IL;
- Overland Park, KS;
- Parsippany, NJ;
- About the Role:
- Learn and develop knowledge of established protocols and industry best practices to ensure efficient, effective, and customer-centric claims handling.
- Basic Qualifications:
- High School Diploma or Equivalent and 4 or more years of experience in Claims Handling or Insurance.
- Additional Requirements:
- Knowledge of insurance regulations, markets, and products.
- Please note: Zurich does not accept unsolicited CVs from agencies.
Questions about this listing
What salary does Zurich Insurance (sede Ticino) offer for this role?
Zurich Insurance (sede Ticino) lists CHF 85'500 - 150'000 gross per year for this position in Lugano. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Zurich Insurance (sede Ticino) offer?
This listing is a part-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Zurich Insurance (sede Ticino) during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes, if you are resident in Italy within the 20 km border zone. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks, then automatic yearly renewal for as long as the employment continues. Weekly return to your Italian home is required to keep the status. Note: this listing allows remote work — teleworking above 25 % of your time can shift your social-security base to Italy, so confirm the agreed remote share with HR before signing.
How do I apply for this position at Zurich Insurance (sede Ticino)?
Use the "Apply now" button on this page — it links directly to Zurich Insurance (sede Ticino)'s original listing at careers.zurich.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
