The centrepiece of BVZ Holding is the railway company Matterhorn Gotthard Bahn and the international top brands Gornergrat Bahn and Glacier Express.
Passionate and qualified employees form the basis of our success.
Around 700 employees are involved every day to offer our guests a first-class experience.
Key requirements
Du bringst eine Ausbildung als Detailhandelsfachmann/-frau im öffentlichen Verkehr mit oder hast eine vergleichbare Qualifikation im kaufmännischen oder Dienstleistungssektor (z.B. Verkauf oder Tourismus)
Deine Leidenschaft für den täglichen Kundenkontakt ist unübersehbar, und du strahlst eine hohe Dienstleistungsbereitschaft aus
Du bringst sehr gute Deutsch- und Englischkenntnisse mit - jede weitere Sprache ist ein willkommener Bonus
Du überzeugst unsere Kundschaft mit einem freundlichen und gepflegten Auftreten
The Customer Service Employee (m/w/d) role offered by Matterhorn Gotthard Bahn is based in Zermatt, Canton of Valais, in the administration sector.
Working as a cross-border employee in the Canton of Valais requires a G Permit, renewed annually. The Canton applies withholding tax at variable rates on gross income; since 2024 the Italy-Switzerland New Tax Agreement introduces concurrent taxation.
Swiss social contributions include AVS (5.3%), unemployment insurance (1.1%) and LPP (occupational pension). Use our free tax simulator to estimate the net salary for Customer Service Employee (m/w/d) in administration and compare the cost of living between Switzerland and Italy.
Frequently asked questions
What is the net salary for a cross-border worker in the Canton of Valais?
Net salary depends on gross income, marital status and number of children. In the Canton of Valais, withholding tax ranges from about 2% to 15%. In the administration sector, use our simulator for a tailored figure.
Do I need Swiss LAMal health insurance for the Customer Service Employee (m/w/d) role in Valais?
New cross-border workers since 2024 must enrol in Swiss LAMal within 3 months of starting. Premiums vary by canton, model and deductible. Compare with our LAMal comparator.
