Customer Deliveries Analyst — Mikron Group
Role overview
Responsibilities - Receive and process customer requests regarding quotes, orders, deliveries, and invoicing of spare parts - Oversee export activities, including customs declarations and transportation management - Organize and coordinate deliveries of spare parts, both for external customers and for intercompany exchanges - Ensure smooth communication with customers regarding spare parts and deliveries. - Collaborate with various departments within the company to ensure effective order and shipment management - Propose improvements to optimize order and delivery management processes - Monitor shipments and resolve any delivery-related issues - Oversee documentation required for exports and customs declarations - Maintain strong relationships with carriers and logistics providers to ensure fast and efficient deliveries - Participate in coordination meetings with sales, production, and logistics teams to align objectives and priorities ## • Requirements - Commercial employee diploma (or equivalent technical training) and at least 5 years of experience in an industrial environment - Fluency in French and English, and knowledge of German recommended - Excellent knowledge of administrative tasks and document management - Expertise in import/export and understanding of customs requirements - Proficiency in MS Office tools; experience in SAP and Salesforce - Methodical and versatile, with excellent priority and improvisation management - Customer-oriented, with a natural ease in human contacts ## What We Offer - A motivating and challenging position, with opportunities for growth within a company that values continuous training for its employees, quality, and customer satisfaction - A multicultural, collegiate, dynamic environment focused on teamwork and continuous improvement - The opportunity to take on numerous challenges in a technical, industrial, and supply chain-related environment - An open-minded and humane company culture ## Contact Apply Select your language
This page consolidates the key details of the listing and presents them in a structured format for cross-border candidates targeting Ticino.
Always verify required language, actual office location and application flow before submitting: some positions include international interview steps.
Before applying, compare this role with local cost of living and net salary simulation to assess real take-home sustainability.
Description
Responsibilities - Receive and process customer requests regarding quotes, orders, deliveries, and invoicing of spare parts - Oversee export activities, including customs declarations and transportation management - Organize and coordinate deliveries of spare parts, both for external customers and for intercompany exchanges - Ensure smooth communication with customers regarding spare parts and deliveries. - Collaborate with various departments within the company to ensure effective order and shipment management - Propose improvements to optimize order and delivery management processes - Monitor shipments and resolve any delivery-related issues - Oversee documentation required for exports and customs declarations - Maintain strong relationships with carriers and logistics providers to ensure fast and efficient deliveries - Participate in coordination meetings with sales, production, and logistics teams to align objectives and priorities ## • Requirements - Commercial employee diploma (or equivalent technical training) and at least 5 years of experience in an industrial environment - Fluency in French and English, and knowledge of German recommended - Excellent knowledge of administrative tasks and document management - Expertise in import/export and understanding of customs requirements - Proficiency in MS Office tools; experience in SAP and Salesforce - Methodical and versatile, with excellent priority and improvisation management - Customer-oriented, with a natural ease in human contacts ## What We Offer - A motivating and challenging position, with opportunities for growth within a company that values continuous training for its employees, quality, and customer satisfaction - A multicultural, collegiate, dynamic environment focused on teamwork and continuous improvement - The opportunity to take on numerous challenges in a technical, industrial, and supply chain-related environment - An open-minded and humane company culture ## Contact Apply Select your language
This page consolidates the key details of the listing and presents them in a structured format for cross-border candidates targeting Ticino.
Always verify required language, actual office location and application flow before submitting: some positions include international interview steps.
Before applying, compare this role with local cost of living and net salary simulation to assess real take-home sustainability.
