Credit Representative — The Swatch Group (U.S.) Inc.
NewCHF 70'500 - 98'500
The Swatch Group (U.S.) Inc. · Ticino (TI)
- Location
- Ticino
- Contract
- internship
- Posted
- Yesterday
SalaryCHF 70'500 - 98'500
Role overview
Credit Representative
Swatch Group Credit Representative The Company Swatch Group is the world's number one manufacturer of finished watches.
With its 16 watch brands, the Group is present in all price segments, and is also active in the manufacture and sale of jewelry, watch movements and components.
- Credit Representative
- Swatch Group Credit Representative The Company Swatch Group is the world's number one manufacturer of finished watches.
- Review customer orders on hold daily and release within authorized limits or obtain required approvals.
- Perform daily collection activities for assigned customer accounts, including past due and upcoming balances.
- Document collection efforts and retain customer records in accordance with internal control requirements.
- Experience working in a high-volume transactional environment preferred. Physical Requirements: Additional Skill Requirements:
Main responsibilities
- Review customer orders on hold daily and release within authorized limits or obtain required approvals.
- Perform daily collection activities for assigned customer accounts, including past due and upcoming balances.
- Obtain payment remittance details for unapplied payments within 48 hours whenever possible.
- Complete monthly customer accounts receivable reconciliations and document action plans for resolution.
- Maintain accounts receivable and deduction levels within established company guidelines.
- Partner with brands and retailers to address credit-related needs and support account resolution.
- Minimize bad debt exposure through proactive account management and collection efforts.
- Research and resolve customer chargebacks and deductions within established timelines.
- Process customer credit card payments and provide receipts to the appropriate internal contact.
- Prepare and distribute customer statements and other requested account information in a timely manner.
Key requirements
- Document collection efforts and retain customer records in accordance with internal control requirements.
- Experience working in a high-volume transactional environment preferred. Physical Requirements: Additional Skill Requirements:
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Experience using SAP or similar ERP/accounting systems preferred.
What the company offers
- Program The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.
- Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days; generous employer contribution) Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution) Company paid life insurance and Long Term Disability 18 days of PTO per year Special bucket of sick time per year extended paid time for medical, parental and military leave Holiday pay Voluntary FSA, STD, Accident/Hospital Indemnity insurance Employee product discount For more information please see https://transparency-in-coverage.uhc.com/ #SGUS Job location 800 Waterford Way 33126 Miami FL (Florida) United States Company address The Swatch Group (U.S.) Inc.
Application process
- Suite 1000 Miami, FL 33126 Apply for this job Share this job offer
Company and context
- Strong organizational, time management, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong attention to detail and commitment to accuracy.
- Ability to work independently and as part of a team.
- Professional demeanor with strong interpersonal and customer service skills.
- Ability to handle confidential information with discretion.
- Self-motivated, dependable, and adaptable to changing priorities.
Additional details
- You will collaborate with internal teams, brands, and retailers to ensure financial accuracy, timely processing, and strong customer service. Profile Primary Duties and
- Responsibilities Review customer orders on hold daily and release within authorized limits or obtain required approvals.
- Responsibilities Provide support for special projects, reporting, and other assignments as directed by the Credit Manager or senior management.
- Work additional hours as needed to meet business demands and critical deadlines. Requirements Education and Experience
- Experience working in a high-volume transactional environment preferred.
- Must be able to lift, move, and carry up to 25 pounds on an occasional basis.
- Benefits Program The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.
Notes and original content
- You will collaborate with internal teams, brands, and retailers to ensure financial accuracy, timely processing, and strong customer service.
- Profile Primary Duties and
- Work additional hours as needed to meet business demands and critical deadlines.
- Requirements Education and Experience
- Additional Skill
