B2B customer advisor — Aziende Industriali Di Lugano Ail Sa

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Geographic detail

This page corresponds to the job slug consulente-clientela-b2b-ail-lugano (trailing token: B2b Ail Lugano).

No specific city could be extracted from this slug. The operational reference is the Canton of Ticino for cross-border tax setup and G Permit enrolment.

Original description

B2B Industrial Companies of Lugano (AIL) SA — open position in Lugano/Muzzano (TI). AIL SA Casella postale 6901 Lugano Centro operativo Via Industria 2 6933 Muzzano Tel. 058 470 70 70 www.ail.ch • [email protected] Who we are: We are a dynamic company in the energy sector in the supply of drinking water, evolving and with a strong focus on innovation and development of people. We are looking for a passionate person who manages customers, and interprets in a strategic and modern way the role of: B2B Customer Consultant What you will do concretely: • you will acquire and manage B2B customers, building solid and lasting relationships; • you will manage a B2B customer portfolio; • you will sell products and services related to the energy sector; • you will analyze the market and propose growth strategies; • you will cooperate with the team to improve business offers. • You have superior technical and/or commercial training; • you have excellent trading skills, strong customer orientation, strong communication and relational skills; • you have the ability to problem solving and good analytical skills, as well as strong practical, organizational and decision-making; • you are precise and attentive to details; • you prefer to know the energy market or have experience in a similar field; • you have good knowledge in German and English What we offer: • a recognised and important role within a consolidated and constantly evolving reality; • a collaborative working environment, with ample space to bring ideas and innovation; • flexibility and support to reconcile professional and personal life; • possibility of continuous improvement and training; • contractual, insurance and social conditions interesting. Documents to be attached: • motivational letter; • complete dossier of curriculum vitae, diplomas and work certificates; • copy of the identity document. At a later date, an excerpt from the execution and bankruptcy office can be requested and an updated judicial checkout with a m

Job details

  • Company: Aziende Industriali Di Lugano Ail Sa
  • Position: B2B customer advisor

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Information for cross-border workers

Aziende Industriali Di Lugano Ail Sa is located in the Canton of Ticino. Cross-border workers need a G Permit, renewable annually, to work in Switzerland. The Canton of Ticino applies withholding tax at variable rates on gross income. Since 2024, the New Tax Agreement introduces concurrent taxation between Italy and Switzerland.

Swiss social contributions include AVS (5.3%), unemployment insurance (1.1%) and LPP (occupational pension). Use our free tax simulator to calculate your net salary and compare the cost of living between Switzerland and Italy.

G permit and residence. To apply for this position as a cross-border worker you must reside in an Italian municipality within the 20 km border zone (Lombardy or Piedmont) and return home at least once a week. The employer files the G permit at the cantonal migration office after the contract is signed: first issuance takes 2-6 weeks and is then renewed yearly. Full-time remote work from Italy is not compatible with cross-border status; extended absences from the Italian home (more than a working week without returning) jeopardise the fiscal regime.

Net salary and the 2024 fiscal agreement. The gross salary advertised here is withheld at source by the Swiss employer at effective rates between 5 % and 19 % in the Canton of Ticino depending on income, marital status and dependants. Cross-border workers hired on or after 1 January 2024 fall under the new Italy-Switzerland concurrent regime: Italy taxes foreign employment income while granting a tax credit on Swiss withholding up to 80 %, declared in section RW of the Italian tax return. Together with social charges the typical gross-to-net gap is 18-28 %. For a personalised calculation on the gross offered by Aziende Industriali Di Lugano Ail Sa open the salary simulator.

Commute and quality of life. Working in the Canton of Ticino means a daily commute that depends on which crossing you use: Brogeda (A2 motorway) and Chiasso-strada cover the Mendrisiotto and Luganese areas; Stabio and Gaggiolo serve commuters from the Varese province; Ponte Tresa is the historic gateway for Luino and the Verbano lake region. At peak times a Como-Lugano leg runs 25-50 minutes; Varese-Lugano typically takes 35-60. For those considering relocation to Ticino, average rent for a 3.5-room flat in Lugano is CHF 1,500-2,200/month, against EUR 600-900 for an equivalent unit in the province of Como. The Swiss healthcare network (LAMal) offers shorter access times than the Italian SSN but at a monthly premium of CHF 350-500 per adult — a substantial line item in any net-vs-net comparison.

Frequently asked questions

What is the net salary for a cross-border worker in Ticino?
Net salary depends on gross income, marital status and number of children. In the Canton of Ticino, withholding tax ranges from about 2% to 15%. Together with AVS-AI-IPG (5.3%), unemployment insurance (1.1% up to CHF 148,200/year) and LPP (7-18% by age), the typical gross-to-net gap is 18-28%. Use our simulator for a personalised calculation against this listing.
Do cross-border workers need Swiss LAMal health insurance?
New cross-border workers since 2024 must enrol in Swiss LAMal within 3 months of starting work, unless they exercise the right of option to stay in the Italian SSN. Premiums vary by canton, insurance model (standard, family doctor, telmed, HMO) and deductible (CHF 300 minimum up to 2,500 maximum): compare LAMal premiums.
How do I get a G permit to work in the Canton of Ticino?
The G permit is filed by the employer at the cantonal migration office after the contract is signed. First issuance takes 2-6 weeks; the permit is renewed yearly up to the contractual limit. You must reside in an Italian municipality within the 20 km border zone (Lombardy or Piedmont) and return home at least once a week. Full-time remote work from Italy is not compatible with the status.
13th-month salary, vacation and overtime: what does Swiss law say?
The 13th salary is not statutory but is standard practice in Ticino and almost always specified in the contract: paid in December or split into two tranches (June + November). Minimum statutory holiday is 4 weeks (5 weeks for under-20s and over-50s with seniority). Overtime above 40-45 weekly hours, under the Labour Act (LL), is compensated with a 25% premium or equivalent time off within 14 weeks.
What documents do I need to apply for a Swiss job?
For the initial application: CV (European or Swiss format, in a cantonal language), cover letter, and a recent work certificate. After the contract is signed: valid ID card (passport recommended), Italian residence certificate, birth certificate for the G-permit filing, and — for regulated sectors (healthcare, schools, security) — recognition of the Italian degree by SBFI/SEFRI or the relevant cantonal authority, a process that takes 3-6 months.

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