Business Analyst — Zurich Insurance (sede Ticino)
- Location
- Lugano
- Contract
- full-time
- Posted
- Yesterday
Role overview
ZCC
Zurich Capability Center is currently hiring a: Business Analyst
Zurich Capability Center is looking for Business Analyst to join our team.
- ZCC
- Zurich Capability Center is currently hiring a: Business Analyst
- Key Responsibilities:
- Facilitate face-to-face workshops with clients to design and map out optimized business processes aligned with the platform's capabilities.
- Proven experience in business process consulting within the insurance sector (Life, P&C).
- Strong understanding of business process mapping and requirements gathering.
Main responsibilities
- Key Responsibilities:
- Facilitate face-to-face workshops with clients to design and map out optimized business processes aligned with the platform's capabilities.
- Identify and define innovative solutions that enhance the value delivered to stakeholders.
- Design and configure solutions utilizing INSIS and related systems.
- Support clients in understanding business processes as they relate to the INSIS platform.
- Conduct product demonstrations and training sessions for clients on the effective use of INSIS.
- Lead strategic planning for functional analysis and prioritize business requirements based on client needs.
- Execute functional team tasks, ensuring thorough follow-up on requirements gathering, analysis, and configuration.
- Provide support in clarifying tasks for the technical team and assist in planning the testing strategy.
- Map business processes and create SIPOC diagrams collaboratively with clients.
Key requirements
- Proven experience in business process consulting within the insurance sector (Life, P&C).
- Strong understanding of business process mapping and requirements gathering.
- Excellent communication and interpersonal skills, with a knack for training and mentorship.
- Ability to analyze complex business requirements and translate them into actionable plans.
- Experience in product configuration with INSIS (PAS, BLC, Commissions)
- Experience in complex implementations. A proactive approach to problem-solving and client engagement.
- Advanced English level. Who we are
- Looking for a challenging and inspiring work environment where you can make a difference?
- At Zurich millions of individuals and businesses place their trust in our products and services every day.
- Our 53,000 employees worldwide form the basis of our success, enabling, businesses and communities to face a world of risk with confidence.
- Imagine if you could help people do this all over the world.
- You’d give them confidence and reassurance by protecting what they love most.
Application process
- Enviar candidatura ahora
Company and context
- Your expertise will help organizations maximize value and enhance stakeholder satisfaction.
Additional details
- Zurich Capability Center is currently hiring a:
- Experience in complex implementations. A proactive approach to problem-solving and client engagement.
- Advanced English level.
Notes and original content
- Business Analyst
- Qualifications:
- Experience in complex implementations.
- A proactive approach to problem-solving and client engagement.
- Who we are
Questions about this listing
What salary does Zurich Insurance (sede Ticino) offer for this role?
Zurich Insurance (sede Ticino) lists CHF 85'500 - 150'000 gross per year for this position in Lugano. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Zurich Insurance (sede Ticino) offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Zurich Insurance (sede Ticino) during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes, if you are resident in Italy within the 20 km border zone. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks, then automatic yearly renewal for as long as the employment continues. Weekly return to your Italian home is required to keep the status.
How do I apply for this position at Zurich Insurance (sede Ticino)?
Use the "Apply now" button on this page — it links directly to Zurich Insurance (sede Ticino)'s original listing at careers.zurich.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
