Business Analyst — Zurich Insurance (sede Ticino)
- Location
- Lugano
- Contract
- full-time
- Posted
- Yesterday
Role overview
ZCC Zurich Capability Center is looking for a Business Analyst
You will be instrumental in guiding clients through the design, configuration, implementation, and optimization of business processes leveraging the INSIS platform.
The ideal candidate will combine strong insurance domain expertise with hands-on INSIS experience, working closely with business stakeholders, technical teams, and clients throughout the project lifecycle.
- ZCC Zurich Capability Center is looking for a Business Analyst
- You will be instrumental in guiding clients through the design, configuration, implementation, and optimization of business processes leveraging the INSIS platform.
- Key Responsibilities
- Facilitate workshops with clients to analyze, design, and optimize business processes aligned with INSIS capabilities.
- Gather, analyze, document, and prioritize business and functional requirements.
- Design functional solutions that align business requirements with system capabilities.
Main responsibilities
- Key Responsibilities
- Facilitate workshops with clients to analyze, design, and optimize business processes aligned with INSIS capabilities.
- Gather, analyze, document, and prioritize business and functional requirements.
- Configure and support solutions within INSIS PAS and/or BLC.
- Design functional solutions that align business requirements with system capabilities.
- Create functional specifications, process flows, business rules, user stories, and SIPOC diagrams.
- Support product configuration, policy administration processes, and billing processes within INSIS.
- Collaborate with technical teams to define integration requirements and support interface validation activities.
- Conduct product demonstrations and training sessions for business users and stakeholders.
- Participate in solution design sessions and proof-of-concept initiatives.
Key requirements
- Gather, analyze, document, and prioritize business and functional requirements.
- Design functional solutions that align business requirements with system capabilities.
- Collaborate with technical teams to define integration requirements and support interface validation activities. Required
- Strong understanding of requirements gathering, business process analysis, process mapping, and functional design.
- Hands-on experience with INSIS PAS and/or INSIS BLC.
Application process
- Enviar candidatura ahora
Additional details
- Zurich Capability Center is looking for a
- Work closely with cross-functional teams to deliver complex insurance transformation initiatives.
- Experience collaborating directly with business users, implementation partners, and development teams.
- Experience supporting digital transformation initiatives within the insurance sector. Important Information
- Candidates without direct INSIS PAS and/or INSIS BLC experience will not be considered.
Notes and original content
- Business Analyst
- Experience supporting digital transformation initiatives within the insurance sector.
- Important Information
- Who we are
Questions about this listing
What salary does Zurich Insurance (sede Ticino) offer for this role?
Zurich Insurance (sede Ticino) lists CHF 85'500 - 150'000 gross per year for this position in Lugano. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Zurich Insurance (sede Ticino) offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Zurich Insurance (sede Ticino) during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes, if you are resident in Italy within the 20 km border zone. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks, then automatic yearly renewal for as long as the employment continues. Weekly return to your Italian home is required to keep the status.
How do I apply for this position at Zurich Insurance (sede Ticino)?
Use the "Apply now" button on this page — it links directly to Zurich Insurance (sede Ticino)'s original listing at careers.zurich.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
