Sachbearbeiter/in Managed Care/Labor 80-100% — CSS Versicherung

Full description

Do you appreciate customer contact and would like to use your medical knowledge? All right, then you are exactly right with us! Because with us you can make a difference: With your eye for detail, you have the compliance with the insurance conditions in your area under control and help us with your medical expertise to keep the service costs low. We have some strong offers for you: great working hours, home office and excellent development opportunities. We are a large team of versatile specialists - there is always something going on with us. When do we meet?

This is what your everyday life looks like

• At the heart of it: You check compliance with the insurance conditions in the area of managed care.
• Checking performance billing in the exciting laboratory area is also an important part of your daily work.
• Communication? No problem for you. Demanding and individual correspondence with insured persons and service providers you master with ease.
• Mastering challenges – with sensitivity. Implementation of sanctions for non-compliance is not always easy, but you will find fair and optimal solutions for all parties involved.
• On the phone, you are there for our contractual partners and customers.
• Sustainable customer satisfaction is important to you – you pay attention to compliance with service standards and quality management.

You bring that with you

• First things first: Your completed paramedical or commercial basic education serves as a foundation for you. Whether as an MPA, pharmaceutical assistant, pharmacist or nursing specialist – we are open.
• Do you also have experience in the performance test of a health insurance? That would definitely be a plus!
• With your stylish German and correspondence skills, customer contact is easy. Knowledge of French, English or Italian is a big plus.
• Your positive nature helps you build sustainable customer relationships, even with sensitive complaints.
• You go the extra mile: There is a lot to do at times, but you can handle it.
• Work Flexible: Adapt your work to your lifestyle annually with part-time options and other flexible models like home office and more.
• Choose your holiday model: 5 or 6 weeks holiday? Your decision. Accordingly, you work 41 or 42 hours a week.
• Stay fit: Ergonomic workplaces, promotion of mental well-being and many other offers around your health.
• Engage Socially: Does Life Mean Good to You? Then let others share your happiness and expand your horizons alone or in a team.
• Enjoy your family life: Make time for your offspring: 3 weeks for fathers, for mothers up to 20 weeks. There are also generous child and education allowances.
• Celebrate with us: Focused work and celebrate. We love this combination and maintain it regularly.

Contact details

Questions about your job to your manager? Flurina Bättig is there for you. +41 58 277 25 69

Questions about the application process? Tina Grochla is here for you. 058 277 22 52

Your future team

Around 1.7 million customers, around 100 agencies, around 3000 employees and one of the leading Swiss health and property insurers. Yeah, we're pretty big. Fortunately. Because it also gives us great opportunities to really make a difference. Our roots date back to 1899. Since then we have grown healthy, but we do not rest on this: We still have a lot of plans for the future - maybe together with you?