Operator ServiceCenter — Universität Zürich
- Location
- Zürich
- Contract
- full-time
- Posted
- 43 days ago
Role overview
As the largest university in Switzerland, the University of Zurich offers a wide range of attractive positions in various fields of study and career.
With around 10,000 employees and currently 12 professional profiles for learners, the University offers an inspiring working environment in top research and education.
Use your talent and skills with us.
- As the largest university in Switzerland, the University of Zurich offers a wide range of attractive positions in various fields of study and career.
- With around 10,000 employees and currently 12 professional profiles for learners, the University offers an inspiring working environment in top research and education.
- Ensure 7/24 operation of the ServiceCenter
- Monitoring and operation of the building management system
- safe handling of digital tools and IT systems We offer: Our employees benefit from a wide range of attractive offers.
Main responsibilities
- Ensure 7/24 operation of the ServiceCenter
- Monitoring and operation of the building management system
- Receive and process telephone, written and digital customer requests in German and English
- Forwarding of complex inquiries to the relevant specialist departments
- Initialization of measures (granting of work orders to service technicians or offering of professional medical services and fire brigades)
- Introducing visitors and external employees Requirements:
- Completed vocational training (EFZ) in a technical area
- Multiannual work experience in building automation preferred
- Professional experience in customer service, call center or at least in the form of an advantage readiness for shiftwork
- teamwork, resilience and professional appearance even in hectic situations
What the company offers
- safe handling of digital tools and IT systems We offer: Our employees benefit from a wide range of attractive offers.
Additional details
- Professional experience in customer service, call center or at least in the form of an advantage readiness for shiftwork
Notes and original content
- Professional experience in customer service, call center or at least in the form of an advantage
- readiness for shiftwork
Questions about this listing
What salary does Universität Zürich offer for this role?
Universität Zürich lists CHF 73'500 - 111'500 gross per year for this position in Zürich. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Universität Zürich offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Universität Zürich during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Universität Zürich?
Use the "Apply now" button on this page — it links directly to Universität Zürich's original listing at jobs.uzh.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
