Sachbearbeiter/in IT-Administration & Support (DE/FR) — yellowshark AG
- Location
- Zürich
- Contract
- other
- Posted
- 12 days ago
Role overview
18.09.2026 Personnel/in IT Administration & Support (DE/FR) 8008 Zurich IT Support Permanent employment Office wage band 80'000
With a large customer and project portfolio, the focus is on providing an optimal digital user experience.
- 18.09.2026 Personnel/in IT Administration & Support (DE/FR) 8008 Zurich IT Support Permanent employment Office wage band 80'000
- With a large customer and project portfolio, the focus is on providing an optimal digital user experience.
- training: Completed commercial apprenticeship (EFZ) or comparable qualification. – Professional experience: In-depth knowledge and verifiable practice in invoicing, payment (recall and debt collection) and general administration.
- IT affinity: basic technical understanding and the ability to quickly familiarize yourself with IT processes and competently process technical customer requests. – Working method: High care, reliability and accuracy, especially in the maintenance of master data and financial processes. – Language skills: stylish knowledge of German in word and writing as well as good knowledge of French (at least DELF B2).
Key requirements
- training: Completed commercial apprenticeship (EFZ) or comparable qualification. – Professional experience: In-depth knowledge and verifiable practice in invoicing, payment (recall and debt collection) and general administration.
- IT affinity: basic technical understanding and the ability to quickly familiarize yourself with IT processes and competently process technical customer requests. – Working method: High care, reliability and accuracy, especially in the maintenance of master data and financial processes. – Language skills: stylish knowledge of German in word and writing as well as good knowledge of French (at least DELF B2).
- A continuous system monitoring around the clock as well as short response times of the support ensure a high degree of safety and reliability.
- A competent, multilingual team provides advice on all weekdays throughout the year and combines in-depth expertise with many years of expertise.
Application process
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- person T E-Mail About the team Application process 01 Submitting your application in 10 minutes 02 Examination of documents 03 Feedback within 5 days Similar positions 24.09.2026 / 3422 Kirchberg IT Digital System Engineer (m/f) 100% 27.08.2026 / 4142 Münchenstein ICT Senior Supporter (m/f) 100% 24.09.2026 / 6031 Ebikon (Remote) IT Supporter / IT System Engineer – MS Cloud (m/f) 80-100% 31.08.2026 / 2540 Grenchen IT Support Specialist:in (m/f) 80-100% Job Ticker Received Get the latest job offers directly into your mailbox.
Contacts
- 85'000 CHF potential (2-3 years) to 6'000 CHF 01 Future employer An established IT service provider with many years of market experience specializes in professional hosting, domain management, cloud infrastructures and email services.
- The server infrastructure is located at state-of-the-art, certified data centers in the Zurich area and relies on sustainable and resource-saving technologies for digital projects. 02 Your task – debtor management & accounting: creation and management of invoices, timely booking of incoming payments as well as professional processing of reminders and debt collection cases. – Customer Support & Support: Competent and timely processing of customer inquiries about invoices, contracts and general topics by e-mail and telephone. – First-level & technical support: acceptance and recording of technical customer inquiries, basic understanding of IT issues for preliminary clarification as well as targeted forwarding or independent solution finding. – General administration: Smooth handling of incoming and outgoing mail, filing, shipping and office organization. – Data maintenance: Regular and extremely careful updating and maintenance of customer master data in the system. 03 Benefits Participation in external further education Independent organization of the Daily Business Flat hierarchies Advanced employment conditions Guaranteed hybrid or home office work Career and promotion opportunities At least 5 weeks Holiday Modern workplace Regular team-promoting measures and company events Structured and accompanied onboarding Responsible activities 04
Additional details
- Your profile – training: Completed commercial apprenticeship (EFZ) or comparable qualification. – Professional experience: In-depth knowledge and verifiable practice in invoicing, payment (recall and debt collection) and general administration.
- Apply now Unfortunately, we cannot currently support applications from your region.
- Contact person T E-Mail About the team Application process 01 Submitting your application in 10 minutes 02 Examination of documents 03 Feedback within 5 days Similar positions 24.09.2026 / 3422 Kirchberg IT Digital System Engineer (m/f) 100% 27.08.2026 / 4142 Münchenstein ICT Senior Supporter (m/f) 100% 24.09.2026 / 6031 Ebikon (Remote) IT Supporter / IT System Engineer – MS Cloud (m/f) 80-100% 31.08.2026 / 2540 Grenchen IT Support Specialist:in (m/f) 80-100% Job Ticker Received Get the latest job offers directly into your mailbox.
Questions about this listing
What salary does yellowshark AG offer for this role?
yellowshark AG lists CHF 73'500 - 111'500 gross per year for this position in Zürich. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does yellowshark AG offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with yellowshark AG during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at yellowshark AG?
Use the "Apply now" button on this page — it links directly to yellowshark AG's original listing at jobs.yellowshark.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
