Policy Servicing Analyst (12 months contract) — Zurich Insurance (sede Ticino)
- Location
- Lugano
- Contract
- full-time
- Posted
- Yesterday
Role overview
Job Summary
- Job Summary
- Responsible for Life & Family operational support, business process analysis, processing of service requests as authorised and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements. Key Responsibilities
- Support Life and Family Servicing requests processing and approve up to authority limit assigned.
- /Experience
- Education : Degree or Diploma with relevant experience
Main responsibilities
- Responsible for Life & Family operational support, business process analysis, processing of service requests as authorised and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements. Key Responsibilities
- Support Life and Family Servicing requests processing and approve up to authority limit assigned.
- Participate on the system enhancement, process improvement and digital projects. Role and Responsibilities including:
- Liaise and coordinate with superior and IT or system support.
- Assist superior in participating project meeting.
- Assist superior in prepare system/business requirement and business process review.
- Prepare test script and Perform User Acceptance Testing,
- Prepare sign off document from stakeholder.
- Prepare implementation sign off document.
- Assist superior to monitor the result.
Key requirements
- /Experience
- Education : Degree or Diploma with relevant experience
- Experience: Minimum 1 years working experience in Insurance Industry Technical Skills
- Essential: PC literate and excellent in communication skills
- Desirable : Knowledge in Life Insurance/ Takaful, good communication/ inter-personal skill.
- Computer and system literate with knowledge in Microsoft Word, Excel and Power Point.
- You are the heart & soul of Zurich!
- At Zurich, we like to think outside the box and challenge the status quo.
- We take an optimistic approach by focusing on the positives and constantly asking What can go right?
- Let’s continue to grow together! Location(s): MY Kuala Lumpur Schedule: Full Time Recruiter name: Kamilia Kamil
- Assist superior in prepare system/business requirement and business process review.
- Job Requirements Qualifications/Experience - Education :
Application process
- We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.
Additional details
- Responsible for Life & Family operational support, business process analysis, processing of service requests as authorised and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements. Key Responsibilities
- Participate on the system enhancement, process improvement and digital projects. Role and Responsibilities including:
- Review and recommend measure to improve the existing process and system. Qualifications/Experience
- Experience: Minimum 1 years working experience in Insurance Industry
- Let’s continue to grow together! Schedule: Full Time Recruiter name: Kamilia Kamil
Notes and original content
- Responsible for Life & Family operational support, business process analysis, processing of service requests as authorised and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements.
- Key Responsibilities
- Participate on the system enhancement, process improvement and digital projects.
- Role and Responsibilities including:
- Review and recommend measure to improve the existing process and system.
- Job Requirements
- Qualifications/Experience
- Technical Skills
- Let’s continue to grow together!
- Location(s): MY
Questions about this listing
What salary does Zurich Insurance (sede Ticino) offer for this role?
Zurich Insurance (sede Ticino) lists CHF 49'500 - 75'000 gross per year for this position in Lugano. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Zurich Insurance (sede Ticino) offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Zurich Insurance (sede Ticino) during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes, if you are resident in Italy within the 20 km border zone. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks, then automatic yearly renewal for as long as the employment continues. Weekly return to your Italian home is required to keep the status.
How do I apply for this position at Zurich Insurance (sede Ticino)?
Use the "Apply now" button on this page — it links directly to Zurich Insurance (sede Ticino)'s original listing at careers.zurich.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
