ICT Senior Supporter (m/f) 80-100 % — yellowshark AG
- Location
- Zollikofen
- Contract
- other
- Posted
- 59 days ago
Role overview
03.08.2026 ICT Senior Supporter (m/f) 80-100 %
3052 Zollikofen IT support Permanent employment Office Wage band
80,000
- 03.08.2026 ICT Senior Supporter (m/f) 80-100 %
- 3052 Zollikofen IT support Permanent employment Office Wage band
- You have initial experience in 1st or 2nd level support.
- Participation in external training Good public transport At least 5 weeks of vacation Modern workplace
- Regular team support measures and company events Structured and accompanied onboarding
Key requirements
- You have initial experience in 1st or 2nd level support.
What the company offers
- Participation in external training Good public transport At least 5 weeks of vacation Modern workplace
- Regular team support measures and company events Structured and accompanied onboarding
Application process
- We look forward to your application documents.
- 02 Your task
- You provide 1st and 2nd level support across the entire IT service portfolio
- You accept incidents and service requests and process them for full customer satisfaction and within the SLA
- You coordinate problems and concerns that cannot be solved in the service desk with application managers, external partners and suppliers
- You collect and maintain Knowledge-Base articles and instructions
- You are actively involved in the further development of IT support processes and customer satisfaction
- You work in interesting digitalization projects 03 You are interested in IT and applications
Contacts
- person E-mail To the team
Additional details
- ICT Senior Supporter (m/f) 80-100 % Permanent employment Potential (2-3 years)
- You work in interesting digitalization projects Participation in external training Good public transport At least 5 weeks of vacation
- Regular team support measures and company events Structured and accompanied onboarding You are interested in IT and applications
- You communicate fluently in German. French and English are beneficial
- Interesting and challenging work in a motivated team Developable and independent work
- Good and contemporary employment conditions Other Recommendations Application process Submit your application in 10 minutes Examination of documents Reply within 5 days
- Get the latest job offers directly into your mailbox. Spontaneous application
- You take the initiative, we examine suitable job offers.
- Send your application in 3 easy steps.
Notes and original content
- 03.08.2026
- ICT Senior Supporter (m/f) 80-100 %
- 3052 Zollikofen
- IT support
- Permanent employment
- 95,000 CHF
- Potential (2-3 years)
- up to 3,000 CHF
- Future employer
- You work in interesting digitalization projects
Questions about this listing
What salary does yellowshark AG offer for this role?
yellowshark AG lists CHF 94'500 - 143'000 gross per year for this position in Zollikofen. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does yellowshark AG offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with yellowshark AG during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA residents living in the border zone of the country adjoining Canton Bern can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at yellowshark AG?
Use the "Apply now" button on this page — it links directly to yellowshark AG's original listing at jobs.yellowshark.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
