Head of Business Process Excellence — On Running
- Location
- Zürich
- Contract
- full-time
- Posted
- 16 days ago
Role overview
In short
The global Operational Excellence team is looking for a Head of Business Process Excellence to lead our Idea-to-Product domain and Business Architecture team.
We are seeking a visionary, data-driven leader to revolutionize our Creation processes.
- In short:
- The global Operational Excellence team is looking for a Head of Business Process Excellence to lead our Idea-to-Product domain and Business Architecture team.
Company and context
- Vision & Roadmap Development: Shape the future of our Idea-to-Product organization by defining and executing a long-term vision for our business processes, workflows, and digital capabilities.
- Act as the resident expert and visionary for integrating AI opportunities throughout the value chain.
- Process Optimization & Digital Twin: Document current workflows and processes to identify optimization potential, while developing the "Northstar" setup for the future way of working across Apparel & Accessories (A&A) and Footwear (FTW).
- Tech Partnership & Capability Delivery: Partner closely with the Technology team as the primary business owner and thought partner to design, gather requirements and align advanced business capabilities with strategic goals.
- Operational Leadership & Decision Making: Act as the primary spokesperson for operational teams, taking critical trade-off decisions, managing the user base, and heading up a dedicated team covering the Idea-to-Product domain.
- Business Architecture: Lead the business architecture team, taking end-to-end responsibility for mapping, scaling, and structuring organizational capabilities.
- Stakeholder Engagement & Sparring: Manage high-level senior interactions and act as a trusted strategic sparring partner for the Senior Leadership Team across Product Strategy, Innovation, Design, Development, and Sourcing teams.
- Enablement & Tool Adoption: Coordinate comprehensive training programs for new tools and capabilities, actively driving user adoption and operational excellence across teams. Your Story:
- Proven Leadership Experience: 10+ years of experience in business process management, digital transformation, or operational excellence, with a proven track record of managing and developing high-performing teams, with experience managing 5+ direct reports preferred.
- Team Architecture & Talent Leadership: Demonstrated success in the strategic recruitment and development of top-tier talent to build high-performing organizational units from scratch.
Additional details
- The Head of Business Process Excellence will report to the Senior Director for Operational Excellence, supporting Product Strategy, Innovation, Design, Development and Sourcing teams across Apparel & Accessories (A&A), and Footwear (FTW).
- Enablement & Tool Adoption: Coordinate comprehensive training programs for new tools and capabilities, actively driving user adoption and operational excellence across teams.
- Academic Background: Degree or deep knowledge in Business Administration, Engineering, Operations Management, or a related field with a strong focus on process mapping and capability maturity frameworks. Attributes of a successful candidate:
- Collaborative Influencer: A natural bridge-builder who can seamlessly speak the language of both deep-tech engineers and creative product operations teams.
Notes and original content
- Your Mission:
- Your Story:
- Academic Background: Degree or deep knowledge in Business Administration, Engineering, Operations Management, or a related field with a strong focus on process mapping and capability maturity frameworks.
- Attributes of a successful candidate:
Questions about this listing
What salary does On Running offer for this role?
On Running lists CHF 101'500 - 154'000 gross per year for this position in Zürich. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does On Running offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with On Running during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at On Running?
Use the "Apply now" button on this page — it links directly to On Running's original listing at boards.greenhouse.io, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
