Fahrzeugexperte (Gebiet Grossraum Wil SG) (all genders) — AXA Svizzera

Full description

80 - 100%, place of work St. Gallen / Smartworking Residential and operational area Greater Wil SG

Shape your future – together with us!

Would you like to actively shape the future with us? Developing innovative solutions together? If yes - then you are right with us! We offer a working environment in which thinking is required, teamwork is a high priority and flexibility is encouraged. Support us on the way to a successful future - committed, courageous and open to new things. We look forward to you and your participation and are convinced: “Together we make the difference.”

In the area of customer operations, we design the individual experiences of our customers in the event of damage and performance. They are our focus and together with them we find the right solution. In this way, our customer-first mentality ensures maximum customer satisfaction.

This is what awaits you

• In this position, you will assess damage to motor vehicles both on the screen and on site and prepare comprehensive technical damage assessments.
• You will negotiate with customers and repair technicians to achieve optimal solutions
• You will analyze cover issues from a technical perspective and make informed decisions
• In addition, you determine the time values of passenger cars, trucks, motorcycles, agricultural vehicles and equipment as well as young and vintage cars
• By checking repaired vehicles and checking invoices, you ensure the quality and performance of our services
• You actively expand your internal and external network and maintain it through regular exchange and cooperation
• With your proactive attitude you contribute to the continuous improvement and further development of our business processes

You bring that with you

• You have an education as an automotive mechatronics specialist / in or carrosseriespengler / in EFZ as well as a further education as an automotive diagnostician / in or workshop coordinator / in
• You bring several years of practical professional experience in customer service, as a workshop manager or plant manager
• You master the German language in word and writing, further language skills are an advantage
• Your strengths lie in a strong sense of service and a high level of communication skills
• You have in-depth knowledge in dealing with common IT tools and use them efficiently
• You are characterized by flexibility, independence and a good organizational ability
• You are a committed and motivated personality with a strong entrepreneurial mindset
• You are based in the main area of activity

This is what we offer you We are convinced: Satisfied employees provide the best services. That’s why we invest in benefits that offer noticeable benefits – beyond the usual.

Flexibility and space: Smart Working (flexible working model) Annual working hours, 5 weeks holidays (from 50 years 6 weeks), holiday gift 2 weeks every 5 years, holiday purchase up to 10 additional days/per year

Job and family: family-friendly meeting hours, 22 weeks of maternity leave, 8 weeks of leave for the other parent, crèche subsidies, company family allowances, days off for caring for relatives and in challenging, personal situations

Precautions and insurance: Attractive pension fund with far-reaching non-compulsory benefits including choice savings options, up to 30% discount on insurance products

Flexible Benefits: AXA Shareplan (employee participation), CHF 500 annually on the advantage platform Swibeco, discounted lunch or lunch card, Smart Working flat rate CHF 200 per year

Mobility: refund for half-tax, Reka-Pay up to CHF 1’000 per year (20% discount), fleet discount, free e-charging station, AXA rental bicycles

Healthy balance in everyday work: Free check-ups, annual health weeks, diverse exercise offers (online/offline), massage offers, rest rooms, employee care, online health portal, various seminars/events around health prevention & mental health

Development: 3 days of individual learning time, free coaching, wide range of learning & development opportunities, financial participation in further education, promotion of internal mobility, talent development offers, seminars for employees 55+ (AXA Horizon), engagement in communities on various topics, participation in innovation projects (Innoday, AXA Hackathon, UnConference), 2 days of volunteering (environment & social affairs)

Your future place of work Teufener Strasse 20, 9001 St. Gallen

Apply now!

Do you have any questions or other concerns? René Büchler, Head of Vehicle Experts East Region, is happy to contact you via email [email protected]. More information about the application process can be found here.

Diversity and inclusion are important to us at AXA Openness, respect and appreciation of differences and similarities are key features of cooperation at AXA Switzerland. We want to promote equal opportunities and also reduce barriers in the application process.

If you need support or individual adjustments due to disabilities, neurodivergences and/or health restrictions, you can always contact the recruiting team at [email protected].

Find out more

About AXA At AXA, we believe that everyone has the potential to actively shape the future. Our goal is to create a dynamic, supportive and progressive work environment that inspires, encourages and encourages you. With a culture that is characterized by cooperation at eye level, trust and diversity. With our modern working conditions, we want to take into account the needs of our employees and give you the space to develop your strengths, take responsibility and engage you in the team for new ideas. This way you can develop yourself personally and shape the world of tomorrow with us – by protecting what is really important.

Would you like to learn more about AXA as an employer and dive deeper into our working world? Then you are exactly right on our career page!

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We look forward to your application!

For administrative and data protection reasons, only complete application dossiers (curriculum vitae, certificates, etc.) are considered, which are uploaded via the online application link.

For this position, we cannot consider applications for recruitment.

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