eBanking IT L3 Support - Consultant — Union Bancaire Privée
- Location
- Geneva, Switzerland
- Contract
- full-time
- Posted
- 9 days ago
Role overview
Mission
As an IT Officer dedicated to Level 2 / Level 3 support in the Client Facing area, your primary mission is to support Level 1 support in e-Banking issue identification and resolution.
Your mission also encompasses working on tools to ease support and work with the client facing team to ensure the stability, availability and continuous improvement of the Bank’s e Banking platforms (Web and Mobile).
- Mission
- As an IT Officer dedicated to Level 2 / Level 3 support in the Client Facing area, your primary mission is to support Level 1 support in e-Banking issue identification and resolution.
Application process
- Solid experience in L2/L3 application support for Web and/or Mobile platforms, ideally in Banking or Financial Services.
- Good knowledge of relational databases and SQL for querying, analysis and troubleshooting (e.g.
- MS SQL Server, Oracle, or equivalent).
- Familiarity with web technologies and architectures (HTTP/HTTPS, REST APIs, reverse proxies, load balancers, certificates).
- Understanding of mobile application ecosystems (iOS/Android apps, push notifications, app distribution, integration with back-end services).
- Experience with monitoring and logging tools (e.g. application logs, APM, infrastructure monitoring, dashboards, alerting).
- Experience with incident, problem and change management tools and processes (e.g.
- JIRA/ServiceNow or equivalent ITSM tools).
Additional details
- You will investigate and resolve complex incidents, coordinate with internal and external stakeholders, and contribute to the reliability and performance of client-facing digital services in a demanding Private Banking environment.
- Some week-end activities are possible.
- Fluent in English and French; any additional language is a strong plus. Specific competencies
- PowerShell, Python, shell scripting, basic API testing) are considered an advantage. Other Skills/Abilities
Notes and original content
- Main duties
- Core competencies
- Fluent in English and French; any additional language is a strong plus.
- Specific competencies
- PowerShell, Python, shell scripting, basic API testing) are considered an advantage.
- Other Skills/Abilities
Questions about this listing
What salary does Union Bancaire Privée offer for this role?
Union Bancaire Privée lists CHF 63'000 - 107'500 gross per year for this position in Geneva, Switzerland. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Union Bancaire Privée offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Union Bancaire Privée during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Geneva?
EU/EFTA residents living in the border zone of the country adjoining Canton Geneva can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Geneva's cantonal migration office or with HR during the application.
How do I apply for this position at Union Bancaire Privée?
Use the "Apply now" button on this page — it links directly to Union Bancaire Privée's original listing at iaadtu.fa.ocs.oraclecloud.eu, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
