Senior Projektleiter (w/m/d) Schaden-Transformation & Agentic AI — Helvetia Versicherungen
This position is no longer active. Below you'll find the original details and other open positions.
Full description
In damage transformation, we realize an ambitious project. At the core of this next stage is the use of Agentic AI agents, who independently control a claim from the reporting to the cover check to the payout[RT2.1], working with people within clearly defined guardrails.We are not looking for a classic project management that processes an IT rollout according to plan. We are looking for a personality who understands how new technologies are introduced and implemented, drives the redesign and adaptation of processes and achieves measurable business benefits. Tasks: • You lead the project as a co-lead for the introduction of Agentic AI in claims processing – implementation in iterative expansion steps. • You are responsible for the automation roadmap in the damage environment and drive the expansion of end-to-end dark processing in mass damage significantly • You work closely with claims specialists, IT architecture and technology partners to integrate AI agents with clear decision boundaries into redesigned processes • You make sure that people and agents work together in a meaningful way in the claims process (human-in-the-loop) and compliance and quality requirements are met at all times. • You prepare decision templates and represent the project in the Damage Transformation Steering Committee as well as the management. • You accompany the cultural change in the claims team – from classic case handling to modern damage management in cooperation with AI agents Requirements • Several years of experience in managing complex digitalization and/or IT projects with a transformational character, ideally in the property or insurance environment • Very good knowledge of classical and agile process models • Daily use of AI and basic working methods with AI support • In-depth understanding of Agentic AI architectures (orchestrator/sub-agent models, LLMs, APIs) and their use in operational processes • Strong sense of governance, risk and compliance when using AI in a regulated environment as well as a clear understanding of Responsible AI principles (transparency, traceability, fairness) • Communication strength to understand technically complex issues for specialist department, IT and management • Winning and convincing personality • Style-confident knowledge of German, good knowledge of English We believe in cooperation on equal terms, mutual trust and people who want to take responsibility. Different perspectives help us to develop better solutions – for our customers as well as for us as a team.
Job details
- Company: Helvetia Versicherungen
- Position: Senior Projektleiter (w/m/d) Schaden-Transformation & Agentic AI
- Location: St. Gallen, St. Gallen
- Salary: CHF 110'500 - 154'000 (source unverified)
- Sector: Sanità / Ospedali
- Posted on: 2026-09-23
- Expired on: 2026-10-04
More jobs at Helvetia Versicherungen
Find jobs in St. Gallen
Browse our complete job board.
Search for more jobs near St. Gallen: Jobs in St. Gallen
Find your next opportunity as a cross-border worker in Switzerland.