Customer Manager: in for Application Support Finance 80-100% — Abraxas Informatik AG
NewCHF 57'500 - 87'000
Abraxas Informatik AG · St. Gallen (SG)
- Location
- St. Gallen
- Contract
- full-time
- Posted
- Yesterday
SalaryCHF 57'500 - 87'000
Role overview
You combine customer orientation with expertise in finance and technical affinity?
- You combine customer orientation with expertise in finance and technical affinity?
- Completed commercial education and professional experience in finance and accounting (ideally in the municipal or cantonal environment).
- Experience in customer support is beneficial, but not absolutely necessary.
Key requirements
- Completed commercial education and professional experience in finance and accounting (ideally in the municipal or cantonal environment).
- Experience in customer support is beneficial, but not absolutely necessary.
- High customer orientation and enjoyment of direct customer contact.
- Enthusiasm for solving complex questions as well as the ability to keep an overview and act calmly even in hectic situations.
- Very good knowledge of German in word and writing. Your Benefits Home office possible Holiday purchase (2 weeks per year)
- 41h week with flexible working hours on a full-time workload
- Mind. 25 days of holidays per year
- Free SBB half-ax subscription for all employees
Application process
- Then a versatile role awaits you, in which you competently support customers, find solutions and actively contribute to the further development of our financial applications. Your role
- You are the central contact person for customer concerns around our financial applications.
- Together with the team, you ensure smooth and professional customer service.
- You answer professional questions competently – by phone as well as in writing.
- After a well-founded introduction, you will process customer inquiries independently and with a high level of service orientation.
- You will analyze user problems, find suitable solutions and proactively inform our customers in the event of disruptions.
- You pass on complex problems to internal specialist departments and clarify them in close cooperation.
- You test new solutions and actively participate in projects.
Additional details
- Then a versatile role awaits you, in which you competently support customers, find solutions and actively contribute to the further development of our financial applications.
- Very good knowledge of German in word and writing. Home office possible Holiday purchase (2 weeks per year)
Notes and original content
- Your profile
- Very good knowledge of German in word and writing.
- Your Benefits
- Home office possible
- Holiday purchase (2 weeks per year)
