Claims Manager (w/m/d) Maschinenversicherungen, Vollzeit oder Teilzeit — Helvetia Versicherungen

Full description

Setting new standards together and shaping the future – for us, this means more than simply working through tasks. Here you work with people who take responsibility, have high demands and have the courage to go new ways. With us, you will find an environment where trust and performance go hand in hand and your ideas, initiative and contribution count. So you have the opportunity to really make a difference for our customers, your team and your personal development.

Tasks

• Processing of damages in the area of technical insurance for industrial customers – machinery and technical equipment.
• Oral and written negotiations with policyholders, brokers, repair companies and other partners – always in a trusting and professional environment.
• In-depth analysis of claims reports and submitted documents to ensure reliable and effective decision-making.
• Cover checks and calculation of compensation.
• Close cooperation with other claims inspectors and specialist teams to promote the exchange of know-how and team spirit.
• Location: St Gallen and Flex-Office

Requirements

• You have basic training as a technician, graduated technical merchant or mechanical engineer.
• Ideally, you have already gained experience in claims processing, whether in customer service, industry or insurance.
• Your professional career includes relevant knowledge of repair, after-sales service or maintenance.
• Thanks to your ability to take on different perspectives, your active listening and your targeted questions, you understand the needs of our customers and can reconcile them with company goals.
• You know how to quickly research and process necessary information and use the appropriate resources to find the best solution.
• In German you express yourself both verbally and in writing confidently and professionally – any other language is an advantage

Team Helvetia is there together when it matters. We are people you can rely on. Those who support each other and work for each other. They demand and promote each other. Who inspire and get excited. This is how we shape the future together. & Come on!