Assistant Reservations Manager (m/w/d) — Kulm Hotel St. Moritz
NewCHF 79'000 - 120'000
Kulm Hotel St. Moritz · Pontresina (GR)
- Location
- Pontresina
- Contract
- full-time
- Posted
- Today
SalaryCHF 79'000 - 120'000
Role overview
Assistant Reservations Manager (m/w/d) — Kulm Hotel St.
Moritz (Grand Hotel Kronenhof), Pontresina (Engadin, Graubünden).
Pensum: 100%.
- Assistant Reservations Manager (m/w/d) — Kulm Hotel St.
- Moritz (Grand Hotel Kronenhof), Pontresina (Engadin, Graubünden).
- This is what you move with us:
- At Kulm Group, our employees are the heart of our success.
- We offer attractive development opportunities, comfortable accommodations, affordable meals in the staff restaurant, and numerous perks.
Main responsibilities
- This is what you move with us:
What the company offers
- At Kulm Group, our employees are the heart of our success.
- We offer attractive development opportunities, comfortable accommodations, affordable meals in the staff restaurant, and numerous perks.
Contacts
- You are the voice of our hotel: Whether by phone or email, you craft compelling offers, confirm bookings, and ensure follow-ups are handled with precision – all in line with LHW and ISO standards.
- You think in terms of occupancy and opportunity: You keep our reservations plan accurate and up to date, actively contributing to the optimal utilization of our room inventory.
- You bring numbers to life: In close collaboration with the Executive Assistant Manager and Front Office Manager, you develop forecasts and reports that are essential for daily planning.
- You are meticulous with data: Guest profiles and databases are maintained with care and discretion – structure and compliance are part of your DNA.
- You stay ahead of the curve: From managing the Channel Manager system to continuously refining our ISO and RIMS standards – you ensure smooth operations and bring fresh ideas to the table.
- You turn potential into performance: Upselling is more than a task to you – it’s a way to enhance the guest journey and create meaningful added value. What we offer
- Why join us?
- Because you’ll be part of one of Switzerland’s most renowned hotels – a place where you don’t just work, you help shape the future.
- You’ll be surrounded by passionate professionals and experience a team culture defined by elegance, authenticity, and collaboration. Requirements This is you:
- Professional background: You have completed vocational training in hospitality or a commercial field – ideally within luxury hospitality – and offer several years of relevant experience.
Additional details
- You turn potential into performance: Upselling is more than a task to you – it’s a way to enhance the guest journey and create meaningful added value.
- You’ll be surrounded by passionate professionals and experience a team culture defined by elegance, authenticity, and collaboration.
- Benefits: At Kulm Group, our employees are the heart of our success.
Notes and original content
- Responsibilities
- What we offer
- Requirements
- This is you:
