Aid IT Service Desk (f/m/d) — die Mobiliar
- Location
- Bern
- Contract
- full-time
- Posted
- 8 days ago
Role overview
This is what awaits you
As an IT Service Desk employee: you are part of the support team, which provides first-class services and represents the business card of IT.
- This is what awaits you:
- As an IT Service Desk employee: you are part of the support team, which provides first-class services and represents the business card of IT.
- Abgeschlossene technische oder kaufmännische Grundbildung Berufserfahrung im 1st-Level Support
- Kenntnisse der gängigen Technologien und IT-Anwendungen
- If we are successful, our employees will also benefit.
Key requirements
- Abgeschlossene technische oder kaufmännische Grundbildung Berufserfahrung im 1st-Level Support
- Kenntnisse der gängigen Technologien und IT-Anwendungen
- Vernetzte Denkweise, hohes Verantwortungsbewusstsein sowie Kommunikationsfähigkeit
- Teamorientierte, empathische und belastbare Persönlichkeit, ausgezeichnet durch eine selbständige und zuverlässige Arbeitsweise
- Sehr gute mündliche Französischkenntnisse sowie gute Deutschkenntnisse in Wort und Schrift (Italienisch ist ein Plus)
What the company offers
- If we are successful, our employees will also benefit.
Application process
- In connection with the Mobiliar IT landscape, you will take care of all support requests (MS Office applications, workplace and insurance applications) from Mobiliar employees.
- You and your team are responsible for the satisfactory completion of support requests.
- The concerns of German and French-speaking employees (Italian is a plus) you answer efficiently.
- If necessary, you bring in IT specialists:innen.
- In addition, you ensure compliance with the service level and document your knowledge in our knowledgebase. This is what you bring with you:
- Completed basic technical or commercial education
- Professional experience in 1st-Level Support
- Knowledge of common technologies and IT applications
Company and context
- It forms the link between internal customers and the IT organization and contributes significantly to a smooth operation with its professionalism. This is what you do with us:
Additional details
- It forms the link between internal customers and the IT organization and contributes significantly to a smooth operation with its professionalism. This is what you do with us:
- In addition, you ensure compliance with the service level and document your knowledge in our knowledgebase. This is what you bring with you:
- Very good oral French skills as well as good German skills in word and writing (Italian is a plus)
- Your workload is negotiable from 40% and home office is open to you. This is what we offer: Participation in success
- Each year, the distribution of a successful share and its amount is decided. Training and development
- We participate in job-relevant training.
- We offer various discounts for events and cultural events as well as a staff restaurant with reduced prices. Further conditions of employment Manager for cookie consents:
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Notes and original content
- It forms the link between internal customers and the IT organization and contributes significantly to a smooth operation with its professionalism.
- This is what you do with us:
- In addition, you ensure compliance with the service level and document your knowledge in our knowledgebase.
- This is what you bring with you:
- Working with us:
- Your workload is negotiable from 40% and home office is open to you.
- This is what we offer:
- Participation in success
- Each year, the distribution of a successful share and its amount is decided.
- Training and development
Questions about this listing
What salary does die Mobiliar offer for this role?
die Mobiliar lists CHF 73'000 - 124'500 gross per year for this position in Bern. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does die Mobiliar offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with die Mobiliar during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA residents living in the border zone of the country adjoining Canton Bern can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at die Mobiliar?
Use the "Apply now" button on this page — it links directly to die Mobiliar's original listing at jobs.mobiliar.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
