HR Operations Manager (H/F) — Patek Philippe
- Location
- Plan-Les-Ouates
- Contract
- other
- Posted
- 6 days ago
Role overview
Mission
Reporting to the Director of Human Resources, the Head of HR Operations is responsible for piloting, supervising and optimizing all HR administrative activities, systems and processes in response to the needs of the company and in support of the various HR Expert Centres (HOCs).
Ensuring the quality of services delivered in line with business priorities, he/she acts as an internal service partner, working in co-construction with HR stakeholders to understand their needs, identify areas for improvement, design appropriate solutions and ensure their implementation.
- Mission
- Reporting to the Director of Human Resources, the Head of HR Operations is responsible for piloting, supervising and optimizing all HR administrative activities, systems and processes in response to the needs of the company and in support of the various HR Expert Centres (HOCs).
- Lead, develop and motivate a HR Professional Team (HR Service Managers), fostering collaboration, operational excellence, service spirit and continuous improvement.
- Lead, structure and develop HR Service team activities to ensure reliable, rigorous and consistent management of all administrative processes related to the employee's life cycle.
Main responsibilities
- Lead, develop and motivate a HR Professional Team (HR Service Managers), fostering collaboration, operational excellence, service spirit and continuous improvement.
- Lead, structure and develop HR Service team activities to ensure reliable, rigorous and consistent management of all administrative processes related to the employee's life cycle.
- Ensure the quality, compliance and effectiveness of the services delivered in accordance with the best practices of the CoE to the entire HR team, managers and employees.
- Work closely with other CoEs as well as HR Partners to understand their issues, prioritize their needs and co-build simple, robust, business processes, tools and solutions tailored to the realities of the various activities and life cycle of the employee and the Collaborator Experience.
- Manage HR information systems in close collaboration with IT teams, ensuring their reliability, evolution, integration and responsiveness to the company's needs by ensuring a simple, seamless and professional user experience.
- Ensure the quality, integrity, security and availability of HR data, as well as the production of indicators to support HR decision-making and leadership.
- Ensure compliance with internal policies, legal requirements and confidentiality standards for HR data and processes.
- Conduct HR business transformation projects, including in the areas of digitalization, workflow optimization, data governance and improvement of collaborative experience.
- Identify and monitor team performance indicators to measure quality of service, processing times, compliance and process effectiveness.
- Acting as a reference point for HR processes, tools and data topics, ensuring effective coordination with internal and external stakeholders.
Additional details
- Support the Director of Human Resources in any other strategic or operational project aimed at enhancing the effectiveness and maturity of the HR function.
- Mastery of French and English.
Notes and original content
- Responsibilities
- Profile sought
- Post reference
Questions about this listing
What salary does Patek Philippe offer for this role?
Patek Philippe lists CHF 83'500 - 126'500 gross per year for this position in Plan-Les-Ouates. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Patek Philippe offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Patek Philippe during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Geneva?
EU/EFTA residents living in the border zone of the country adjoining Canton Geneva can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Geneva's cantonal migration office or with HR during the application.
How do I apply for this position at Patek Philippe?
Use the "Apply now" button on this page — it links directly to Patek Philippe's original listing at careers.patek.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
