IT Application Manager:in CRM, 80–100 % — Concordia
- Location
- Luzern
- Contract
- part-time
- Posted
- 2 days ago
Role overview
The professional support of customer relationships is of central importance for CONCORDIA.
For this we have a state-of-the-art CRM from BSI in use.
For the continuous development and operation of the CRM solution, we are looking for you. This is what awaits you
- The professional support of customer relationships is of central importance for CONCORDIA.
- For this we have a state-of-the-art CRM from BSI in use.
Application process
- In the role of IT Application Manager CRM, you work in an agile setup and carry technical responsibility.
- Together with your teammates, you will ensure the operation, maintenance and further development of the CRM solution on a modern OpenShift platform.
- Support of the application landscape around the CRM solution, including the associated interfaces.
- You are responsible for ensuring that the functionalities provided work smoothly and performantly during operation and implement appropriate improvements if necessary.
- You have an active role in deployment, operation and error analysis.
- For the further development of the highly configurable BSI-CRM solution, you analyze new requirements in coordination with the business analysis and create the technical specification.
- You then implement the configurable requirements independently, and order further adjustments from the supplier.
- In close cooperation with the Product Owner, you create the application roadmap and deliver it to the CONCORDIA releases, taking into account all required quality features.
Additional details
- For the continuous development and operation of the CRM solution, we are looking for you. This is what awaits you
- You will develop an understanding of end-to-end processes and can advise the business on optimizations and improvements. You bring that with you
- Very good English skills are a plus. Christoph von Moos Therefore CONCORDIA
Notes and original content
- For the continuous development and operation of the CRM solution, we are looking for you.
- This is what awaits you
- You will develop an understanding of end-to-end processes and can advise the business on optimizations and improvements.
- You bring that with you
- Very good English skills are a plus.
- Your next step
- Christoph von Moos
- HR consultants
- Therefore CONCORDIA
Questions about this listing
What salary does Concordia offer for this role?
Concordia lists CHF 114'500 - 195'000 gross per year for this position in Luzern. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Concordia offer?
This listing is a part-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Concordia during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Lucerne?
EU/EFTA residents living in the border zone of the country adjoining Canton Lucerne can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Lucerne's cantonal migration office or with HR during the application.
How do I apply for this position at Concordia?
Use the "Apply now" button on this page — it links directly to Concordia's original listing at jobs.concordia.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
