Disponent / Disponent medical emergency call 144 80-100 % — Luzerner Kantonsspital (LUKS)
NewCHF 69'500 - 106'000
Luzerner Kantonsspital (LUKS) · Luzern (LU)
- Location
- Luzern
- Contract
- full-time
- Posted
- 2 days ago
SalaryCHF 69'500 - 106'000
Role overview
The Lucerne Canton Hospital with its locations in Lucerne, Sursee and Wolhusen is a company of the LUKS Group and thus belongs to one of the leading hospital groups in Switzerland.
The more than 8,500 employees are there with warmth, competence and commitment around the clock for the well-being of patients.
The clinics and institutes of the LUKS Group offer medical services of the highest quality.
- The Lucerne Canton Hospital with its locations in Lucerne, Sursee and Wolhusen is a company of the LUKS Group and thus belongs to one of the leading hospital groups in Switzerland.
- The more than 8,500 employees are there with warmth, competence and commitment around the clock for the well-being of patients.
- They receive emergency calls, record complex situations quickly and reliably and take over the lead in the conversation, so that callers are competently supported in demanding moments
- They assess, triage and process incoming calls, alert ground and air-bound rescue equipment according to the next-best principle
- As part of the largest employer in Central Switzerland, you benefit from attractive employment conditions, versatile benefits, internal training opportunities and lucrative shift allowances.
Main responsibilities
- They receive emergency calls, record complex situations quickly and reliably and take over the lead in the conversation, so that callers are competently supported in demanding moments
- They assess, triage and process incoming calls, alert ground and air-bound rescue equipment according to the next-best principle
- They guide immediate medical measures, support callers in stressful situations and thus make a central contribution to the best possible outcome for patients.
What the company offers
- As part of the largest employer in Central Switzerland, you benefit from attractive employment conditions, versatile benefits, internal training opportunities and lucrative shift allowances.
Application process
- In addition, you work with modern digital applications, maps and communication systems so that you have an overview of all ongoing rescue operations and the resources available in the distribution area at all times. Requirements
- You have a degree as a dipl.
- Rescue paramedic, transport paramedic with federal FA, dipl.
- Nursing professional HF, health EFZ or medical practice assistant EFZ and ideally bring experience in emergency services, in disposition, in an emergency call center or in a comparable medical, operational or technical environment
- They have a fast comprehension, think in a networked way and can correctly classify information even under time pressure, prioritize it and act forward-looking.
- They have a high affinity for technical aids and digital tools (Microsoft 365) or are willing to familiarize themselves with them quickly and practically.
- You enjoy an everyday work day that cannot be planned, remain capable of acting even in the event of unexpected events and look for a solution-oriented next meaningful step We offer:
- You expect a responsible and meaningful task in a highly relevant environment in which your decisions directly contribute to the emergency care of the population.
Company and context
- You work in a modern medical emergency call center in 24/7 shift operation with interdisciplinary interfaces, including the health control center, the emergency service and other partner organizations in the health and emergency services.
- At LUKS, you will be given the opportunity to further develop your expertise in a targeted manner and to further qualify in the future, for example in the direction of a dispatcher / dispatcher emergency call centre with a Swiss certificate.
Additional details
- In addition, you work with modern digital applications, maps and communication systems so that you have an overview of all ongoing rescue operations and the resources available in the distribution area at all times.
- You enjoy an everyday work day that cannot be planned, remain capable of acting even in the event of unexpected events and look for a solution-oriented next meaningful step
Notes and original content
- Requirements
