Mechanic / Cycle Technician (M/F) - 60-80% permanent contract - Neuchâtel/Marin — Decathlon
- Location
- Neuchâtel
- Contract
- other
- Posted
- 57 days ago
Role overview
The first Decathlon concept store in Switzerland, made up of a team of 30 employees, continues to write the story of Decathlon.
Your perimeter, the Atelier, is at the heart of our local strategy.
The team is composed of 4 passionate technicians and is now in the top 3 countries in terms of market share.
- The first Decathlon concept store in Switzerland, made up of a team of 30 employees, continues to write the story of Decathlon.
- Your perimeter, the Atelier, is at the heart of our local strategy.
- On a daily basis, your responsibilities are divided into two main areas: 1. Diagnosis and customer relationship:
- Welcoming the client, listening to their need and providing reliable and accurate diagnosis
- In addition, this position is an excellent springboard:
- to ensure the impeccable quality of your technical services while guaranteeing an exceptional customer experience.
Main responsibilities
- On a daily basis, your responsibilities are divided into two main areas: 1. Diagnosis and customer relationship:
- Welcoming the client, listening to their need and providing reliable and accurate diagnosis
Key requirements
- In addition, this position is an excellent springboard:
- to ensure the impeccable quality of your technical services while guaranteeing an exceptional customer experience.
Application process
- workshop management standards and follow diagnostic procedures
- Sell our products and services (physically and digitally) and systematically offer the right choice of circular economy services
- Offer a quote and time frame adapted to the needs of the athlete
- Manage the collection and delivery of equipment with maintenance advice
- Your success indicators (KPIs): % correct diagnosis, % share of local PECs (-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Technical and operational services:
- Perform repair, maintenance and rehabilitation services according to Decathlon safety standards.
- Ensure product customization (flocing, engraving...).
- Guarantee the accuracy of your spare parts stock and order what is missing.
Contacts
- Your future playground You will join the Neuchâtel store, located in the mall of Marin-Centre.
- Join an adventure that continues to grow Decathlon in Switzerland, it is a success story that started in 2017 in Neuchâtel.
Additional details
- In addition, this position is an excellent springboard: if you have ambition, many opportunities for evolution await you (Refrent Atelier, Regional Technician...). This job isn't for you if
- On a daily basis, your responsibilities are divided into two main areas: 1. Diagnosis and customer relationship:
- Apply workshop management standards and follow diagnostic procedures
Notes and original content
- In addition, this position is an excellent springboard: if you have ambition, many opportunities for evolution await you (Refrent Atelier, Regional Technician...).
- This job isn't for you if
- On a daily basis, your responsibilities are divided into two main areas: 1.
- Diagnosis and customer relationship:
Questions about this listing
What salary does Decathlon offer for this role?
Decathlon lists CHF 48'400 - 73'200 gross per year for this position in Neuchâtel. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Decathlon offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Decathlon during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Neuchâtel?
EU/EFTA residents living in the border zone of the country adjoining Canton Neuchâtel can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Neuchâtel's cantonal migration office or with HR during the application.
How do I apply for this position at Decathlon?
Use the "Apply now" button on this page — it links directly to Decathlon's original listing at joinus.decathlon.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
