Quality and Process Manager (a) — Klinik Lengg

Role overview

Tasks

• They continuously develop the hospital-wide quality management system (EFQM) as well as risk management including CIRS and sustainably strengthen patient safety.

• They analyse quality, safety and process indicators, identify potential for improvement and initiate effective optimisation measures
• Design and optimize clinical core and support processes end-to-end and promote lean management and a culture of continuous improvement
• You lead and accompany interdisciplinary quality, process and change projects from conception to successful implementation
• They ensure compliance with legal and regulatory requirements and coordinate audits, certifications and accreditations
• You develop reporting for quality, patient safety and process efficiency and create transparency for informed management decisions
• They advise and empower managers and employees on quality issues and promote a lived quality and safety culture throughout the clinic Requirements
• You have a university degree (FH/uni) in health care, quality management, business administration, public health or a comparable discipline
• You have several years of professional experience in quality, process or organizational management and ideally have profound experience in hospital or healthcare.

• You have completed further training in quality management (e.g.

CAS/MAS, EFQM, ISO) and are familiar with current standards and best practices

• Ideally, you have additional knowledge in the areas of process management, lean management or organizational development
• You think analytically, quickly identify optimization potential and implement changes in a structured and sustainable manner
• You convince with your pronounced project management and moderation skills as well as your ability to win different stakeholders for common goals
• You communicate appropriately to your addressees, act confidently and promote a sustainable culture of quality and improvement with your solution-oriented working method Our aim is to accompany patients with neurological diseases on their way to maximum independence and to open up new perspectives through comprehensive rehabilitation.

At the same time, we are committed to a precise diagnosis and sustainable treatment of patients with epilepsy.

Around 300 employees are committed to this with humanity, expertise, innovative spirit and reliability – together in interdisciplinary and interprofessional teams.

Become part of our team and shape the future of Klinik Lengg with us.