Contact Center (m/d) — die Mobiliar
- Location
- Bern
- Contract
- full-time
- Posted
- 56 days ago
Role overview
That's what you expect: As part of Mobi24 AG, a company of the Mobiliar group, you take on a variety of contact center tasks in the insurance field and advise our customers in exceptional situations and emergencies.
This is what you do with us: The core of your job is to answer the calls of our customers outside the opening hours of general agencies and to receive electronic damages in all industries.
You can consult the customers in a first interview thanks to your insurance skills and create offers as well as insurance certificates.
- That's what you expect: As part of Mobi24 AG, a company of the Mobiliar group, you take on a variety of contact center tasks in the insurance field and advise our customers in exceptional situations and emergencies.
- This is what you do with us: The core of your job is to answer the calls of our customers outside the opening hours of general agencies and to receive electronic damages in all industries.
- Abgeschlossene Grundbildung in der Versicherungsbranche bzw. Ausbildung als Versicherungsvermittler:in VBV
- Freude am Kundenkontakt sowie ausgeprägte Kommunikationsfähigkeiten
- from our large internal training offer and from discounts at diverse events.
- You can find more about our commitment as an employer below.
Key requirements
- Abgeschlossene Grundbildung in der Versicherungsbranche bzw. Ausbildung als Versicherungsvermittler:in VBV
- Freude am Kundenkontakt sowie ausgeprägte Kommunikationsfähigkeiten
- Teamfähigkeit und selbständige, kundenorientierte Arbeitsweise Flexibilität und hohe Belastbarkeit
- Bereitschaft zu unregelmässigen Arbeitseinsätzen (z.B. abends bis 20.30 Uhr sowie an Wochenenden und Feiertagen)
- Fliessende Deutschkenntnisse sowie solide Französisch- und/oder Italienischkenntnisse
What the company offers
- from our large internal training offer and from discounts at diverse events.
- You can find more about our commitment as an employer below.
- We offer: Compatibility We offer 20 weeks of maternity and 6 weeks of paternity leave, above average family allowances and a sustainable pension fund.
- Training and development We offer a wide range of internal courses and participation in possible foreign programmes.
- In the case of job-relevant, external trainings, we participate generously.
- We offer up to 25% premium discount, a half-tax subscription, discounts on mobile phones and free subscriptions with flat rate and discounts at cultural events. present Further Terms of Service go to link Manager for cookie permissions: If you visit a website, this information about your browser usually in the form of cookies
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Additional details
- You simply process breakdowns in Switzerland independently, take damages electronically and perform further administrative tasks. That's what you bring:
- Team skills and independent, customer-oriented working Flexibility and high loadability
- Benefit from our large internal training offer and from discounts at diverse events.
- Benefits We offer up to 25% premium discount, a half-tax subscription, discounts on mobile phones and free subscriptions with flat rate and discounts at cultural events. present Further Terms of Service go to link Manager for cookie permissions: If you visit a website, this information about your browser usually in the form of cookies
- More details Suppliers Description Activated SAP as service provider We use the following session cookies, all necessary for the functionality of the website: route" is used for session stickiness
Notes and original content
- You simply process breakdowns in Switzerland independently, take damages electronically and perform further administrative tasks.
- That's what you bring:
- Team skills and independent, customer-oriented working
- Flexibility and high loadability
- Benefits We offer up to 25% premium discount, a half-tax subscription, discounts on mobile phones and free subscriptions with flat rate and discounts at cultural events. present Further Terms of Service go to link Manager for cookie permissions: If you visit a website, this information about your browser
- usually in the form of cookies
- More details Suppliers Description Activated SAP as service provider We use the following session cookies, all necessary for the functionality of the website:
- "route" is used for session stickiness
Questions about this listing
What salary does die Mobiliar offer for this role?
die Mobiliar lists CHF 68'500 - 104'000 gross per year for this position in Bern. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does die Mobiliar offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with die Mobiliar during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA residents living in the border zone of the country adjoining Canton Bern can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at die Mobiliar?
Use the "Apply now" button on this page — it links directly to die Mobiliar's original listing at jobs.mobiliar.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
