In-Room Dining Supervisor 100% (w/m/i) — Bürgenstock Hotels AG

Full description

An icon of the Swiss hotel industry and a legend since its sensational opening in 1873. Located on the Bürgenberg, a 500-meter-high rocky outcrop in central Switzerland, the Bürgenstock Resort Lake Lucerne stands out for its bold design, groundbreaking sustainability, breathtaking landscapes and state-of-the-art leisure activities. Around 700 employees from 54 nations provide excellent hospitality and provide the perfect setting for moments beyond imagination. Three exclusive hotels, the Bürgenstock Hotel & Alpine Spa (5Superior) with the two accommodation options The Contemporary and The Heritage, the Waldhotel by Bürgenstock (5 Superior) and the Tavern 1879 (3*) are available to guests. Each of these houses knows how to create a unique atmosphere. Twelve restaurants, lounges and bars are the showcase for culinary excellence; at the award-winning Bürgenstock Alpine Spa and Waldhotel Spa, guests will find the ultimate relaxation. The resort is not only a dream destination for travelers from all over the world, but also a workplace with an excellent corporate culture. For the third consecutive year, Bürgenstock Resort has been officially certified as a “Great Place to Work” in Switzerland – an award that fills the entire team with pride.

To strengthen our team, we are looking for an agreement

In-room dining supervisor 100% (f/m/i)

In this hospitable position, you are responsible for

• First-class food and drink service in the hotel rooms and suites according to LHW standards
• Competent advice to our demanding guests and professional acceptance of orders
• Personal care and fulfillment of individual wishes of our guests
• A heartfelt first smile and active participation in the guest experience
• Independent and solution-oriented action in the face of challenges
• Assuming responsibility and actively contributing to a strong team spirit
• Support to other departments for a smooth operation
• Ensuring the highest quality of service and compliance with our service standards

This is what they bring with them.

• Completed training in the catering/hotel industry or completion of a hotel school
• Professional experience in a comparable position and safe handling of Micros Symphony
• Experience in upscale hotel operations and room service
• You bring a category B driving licence
• fluent knowledge of German and English
• Any other foreign language is beneficial
• High sense of responsibility, flexibility, resilience and strong quality awareness
• Sensitivity in dealing with international guests, pleasure in employee management and winning appearance

It awaits you In addition to a modern workplace, you benefit from numerous attractive employee offers and perks. The staff house has its own gym, a TV lounge, a pool room and a library. In addition, you will enjoy discounts in our restaurants as well as preferential conditions for you, your family and friends for overnight stays in our hotels. Other benefits include perks for tennis, golf, sporting goods, insurance, group courses and REKA checks. We also support your mobility: Public transport is financially supported and parking is available at attractive conditions. We invest in your future: With access to the Beekeeper employee app, a wide range of further education offers, internal development opportunities and first-class career prospects, we create the framework for your personal and professional development. She expects the chance to be part of a world-class resort, to actively contribute to the joint success and to continuously develop in an inspiring environment. We look forward to your complete application documents with letters of motivation, employment certificates and photo. Awards Swiss Location Awards "Switzerland's Best Meeting Location" World Spa Awards “Switzerland’s Best Hotel Spa 2025” LHW Membership Awards “Sustainability Leader” Great Place to Work 2025 The New York Times’ “52 Places to Go in 2018” Travel + Leisure “500 List 2021” Handelszeitung "Best employer in the hospitality sector 2023" Connoisseur Circle "Best Gourmet Hotel" MICHELIN Wellness Award "Best Wellness Hotel" GALA Spa Awards “Best Spa Concept” MICHELIN Keys "3/3 Keys" BÜRGENSTOCK HOTELS AG Sabine Heinrich Junior HR Business Partner Guarantor 30 6363 Obbürgn