Experience Concierge 100% (f/m/i) — Bürgenstock Hotels AG
- Location
- Ticino
- Contract
- full-time
- Posted
- 4 days ago
Role overview
Experience Concierge 100% (f/m/i)
Bürgenstock Resort --> An icon of the Swiss hotel industry and a legend since its sensational opening in 1873.
Located on the Bürgenberg, a 500-meter-high rocky outcrop in central Switzerland, the Bürgenstock Resort Lake Lucerne stands out for its bold design, groundbreaking sustainability, breathtaking landscapes and state-of-the-art leisure activities.
- Experience Concierge 100% (f/m/i)
- Bürgenstock Resort --> An icon of the Swiss hotel industry and a legend since its sensational opening in 1873.
Description
Experience Concierge 100% (f/m/i) - Bürgenstock Resort --> An icon of the Swiss hotel industry and a legend since its sensational opening in 1873. Located on the Bürgenberg, a 500-meter-high rocky outcrop in central Switzerland, the Bürgenstock Resort Lake Lucerne stands out for its bold design, groundbreaking sustainability, breathtaking landscapes and state-of-the-art leisure activities. Around 700 employees from 54 nations ensure excellent hospitality and provide the perfect setting for moments beyond imagination. Three exclusive hotels, the Bürgenstock Hotel & Alpine Spa (5Superior) with the two accommodation options The Contemporary and The Heritage, the Waldhotel by Bürgenstock (5 Superior) and the Tavern 1879 (3*) are available to guests. Each of these houses knows how to create a unique atmosphere. Twelve restaurants, lounges and bars are the showcase for culinary excellence
- At the award-winning Bürgenstock Alpine Spa and Waldhotel Spa, guests will find the ultimate relaxation. The resort is not only a dream destination for travelers from all over the world, but also a workplace with an excellent corporate culture. For the third consecutive year, Bürgenstock Resort has been officially certified as a "Great Place to Work" in Switzerland - an award that fills the entire team with pride. To strengthen our team, we are looking for an Experience Concierge 100% (f/m/i) from December 2026 or by agreement They are primarily responsible for creating personalized guest experiences throughout the guest journey – from strategic pre-arrival planning to active in-house care and sustainable post-stay relationship work.
Individual guest advice on activities, transfers, special events and exclusive surprises as well as the sustainable increase in revenue per guest
Responsibility for the holistic care of VIP, Longstay and regular guests – from personal welcome to tailor-made Farewell
Questions about this listing
What salary does Bürgenstock Hotels AG offer for this role?
Bürgenstock Hotels AG lists CHF 86'500 - 120'500 gross per year for this position in Bellinzona. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Bürgenstock Hotels AG offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Bürgenstock Hotels AG during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Nidwalden?
EU/EFTA residents living in the border zone of the country adjoining Canton Nidwalden can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Nidwalden's cantonal migration office or with HR during the application.
How do I apply for this position at Bürgenstock Hotels AG?
Use the "Apply now" button on this page — it links directly to Bürgenstock Hotels AG's original listing at recruitingapp-2850.umantis.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
