Conference & Events Sales Manager 100% (w/m/i) — Bürgenstock Hotels AG

Full description

Conference & Events Sales Manager 100% (w/m/i) - Bürgenstock Resort --> An icon among Swiss hotels: In 1873, the history of the Bürgenstock Resort Lake Lucerne began – a story that still impresses and touches today. Up on the Bürgenberg is an oasis of relaxation and a place of first-class hospitality. The Bürgenstock Resort and its about 700 employees from 54 nations provide the perfect setting for dazzling moments that remain in memory.

Three exclusive hotels, the Bürgenstock Hotel & Alpine Spa (5Superior) with the two overnight accommodations The Contemporary and The Heritage, the Waldhotel by Bürgenstock (5 Superior) and the taverne 1879 (3*) are at guests' disposal. Each of these houses has a unique atmosphere. Ten restaurants, bars & lounges are the showcase of culinary excellence; the award-winning Alpine Spa and Waldhotel Spa provide the ultimate in relaxation.

The Bürgenstock Resort is not only a dream destination for travellers from all over the world, but also a workplace with an excellent corporate culture. The resort ranks fourth among Switzerland's best employers in 2023 in the category of gastronomy, tourism, accommodation, entertainment and leisure, and received the official certification as "Great Place to Work" in Switzerland 2025. Two awards that fill the entire team with pride.

To strengthen our team, we are looking for a person as Conference & Events Sales Manager 100% (w/m/i) from August 2026 or by appointment.

Tasks Your extensive main task area includes

• processing of customer requests, creating offers and negotiating contracts – whether it's a big wedding, a 2-person meeting, a buy-out or a pure group room booking
• evaluation of RFPs in cooperation with the Revenue Management
• customer consulting, creative offer/concept creation (incl.

Implementation of rehearsal meals, location advice & visits )

• Close cooperation with the proactive MICE Sales and Sales team to increase lead conversion
• Creation of detailed BEOs
• Implementation of BEO Meetings and ensuring optimal cross-sectoral communication for smooth event flow
• Ensuring excellent customer service before, during and after the events
• Ensure smooth event flow in cooperation with the Banquet Operations and the F&B teams, as well as all involved operational

Divisions