Coordinateurs.trices de site des secrétariats médicaux — Centre Neuchâtelois de Psychiatrie (CNP)

Full description

Establishment of cantonal public law, the CNP has the task of conducting the health policy of the canton of Neuchâtel in the field of mental health, in collaboration with the partner institutions. The NPC aims to rehabilitate patients with mental disorders by adopting an integrated, community-based psychiatry model; implement public policies to promote and prevent mental health; it acts as a reference centre in the field of vocational training and psychiatry research. The Finance Directorate, for its medical secretariat sector, is seeking to fill 5 positions of:

Site coordinators of medical secretariats

With a commercial maturity, at least one SWC of an employee, you have ideally completed management training and have already managed one or more administrative teams. You want to join a recognized institution specializing in mental health. As part of your function, you will have to organize the activity of the medical secretariat by ensuring smooth, anticipated and aligned functioning with the needs of clinical units and patients. Key function ensuring the operational and human coordination of medical secretariats on a CNP site, a real resource person for all medico-administrative issues, you will be a privileged interlocutor for multidisciplinary teams and will take over the most complex activities through the mastery of the tasks of your teams.

Your missions

o plan and coordinate all activities of the Medical Secretariat o mentor and federate medical secretaries, providing a structuring and mobilizing community management o manage priorities and ensure business continuity o ensure a smooth, efficient and high-quality organisation for the physical and telephone reception of patients, visitors and collaborators, helping to convey a positive image of the CNP o work closely with physicians and interdepartmental executives to support the clinical organization o contribute to and update physician/therapist planning o organize, participate in and follow up on site or thematic seminars o ensure rigorous and consistent management of medical records, monitor and finalize clinical documentation, and meet institutional requirements and timelines o ensure compliance with quality of service processes, harmonization of professional practices and administrative consistency o participate in institutional projects at the request of the Medical Secretariat Manager o plan and optimize resources (secretaries, trainees, apprentices), manage replacements proactively o conduct the evaluation interviews and accompany your team's skill development o provide operational assistance when necessary.

Your skills

o SWC trade employee or equivalent. o professional maturity and medical secretary degree are an asset o ongoing CAS-type management training is required. o a minimum of 3 years experience in managing administrative teams o unifying spirit, strength of proposal and ease in accompanying change. o Good organizational and management capacity for emergency priorities/stress o analytical capacity and synthesis o excellent relational and managerial skills that allow you to address difficult situations, formulate clear expectations and contribute to conflict resolution with the support of the Sector Manager when necessary. o speed and adaptability o flexibility and listening o perfect mastery of the French language in oral and written language o current use of the Office suite and ideally knowledge of software in place at the NOC (Opale, Polypoint, Carefolio) We offer you o A key and empowering role, at the heart of the functioning of clinical activities. o A proximity management function, with real autonomy in the organization of your site. o The opportunity to contribute actively to the evolution and harmonization of the NOC medical secretariats. o A multidisciplinary working environment, in close collaboration with medical, health and administrative teams. o The possibility of developing your managerial and professional skills within a recognised cantonal institution. o a stimulating and collaborative environment for a public health mission; o Working conditions governed by the CLC Health 21 and attractive social benefits Entry into office: 1 March 2027

Workplaces

• CPCM and Prison of the Promenade à la Chaux-de-Fonds
• CPCL Old Castle in Neuchâtel
• CUP site from Pourtalès/Gibraltar to Neuchâtel
• Prefargier site, hospital sector in Marin
• Prefargier site, outpatient area in Marin

& mobilities on other sites Type of contract: Indeterminate contract Deadline for application: 4 October 2026 Full applications (motivation letters, CVs, diplomas and work certificates) should be submitted by direct online application. Please specify the site(s) for which you are applying and the desired activity rate.

Total 2000 Neuchâtel

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