Reservation & Guest Service Agent 80% — Bürgenstock Hotels AG
- Location
- Ticino
- Contract
- full-time
- Posted
- 115 days ago
Role overview
Reservation & Guest Service Agent 80% (w/m/i) Bürgenstock Resort
An icon of the Swiss hotel industry and a legend since the opening of the business in 1873.
Situated on the Bürgenberg, a 500-metre-high rocky promontory in central Switzerland, the Bürgenstock Resort Lake Lucerne is characterized by bold design, groundbreaking sustainability, breathtaking landscapes and state-of-the-art leisure activities.
- Reservation & Guest Service Agent 80% (w/m/i) Bürgenstock Resort
- An icon of the Swiss hotel industry and a legend since the opening of the business in 1873.
- calling and processing reservations through the various reservation systems
- active sale and advice to guests on the telephone
- Ten restaurants, bars & lounges are the showcase for culinary excellence;
Main responsibilities
- calling and processing reservations through the various reservation systems
- active sale and advice to guests on the telephone
- participation in the Secret Calls and individual coaching afterwards
Key requirements
- Ten restaurants, bars & lounges are the showcase for culinary excellence;
Contacts
- You are primarily responsible for accepting and booking reservations made by phone, in writing or by e-mail
- person for hotel guests via telephone, acceptance of room service orders and SPA requests sale of hotel vouchers
- responsibility for the guest correspondence
- processing of daily checklists and inquiries
Additional details
- Reservation & Guest Service Agent 80% (w/m/i) Bürgenstock Resort
- contact person for hotel guests via telephone, acceptance of room service orders and SPA requests sale of hotel vouchers
Notes and original content
- Reservation & Guest Service Agent 80% (w/m/i)
- Bürgenstock Resort
- contact person for hotel guests via telephone, acceptance of room service orders and SPA requests
- sale of hotel vouchers
Questions about this listing
What salary does Bürgenstock Hotels AG offer for this role?
Bürgenstock Hotels AG lists CHF 69'200 - 96'400 gross per year for this position in Bellinzona. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Bürgenstock Hotels AG offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Bürgenstock Hotels AG during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Nidwalden?
EU/EFTA residents living in the border zone of the country adjoining Canton Nidwalden can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Nidwalden's cantonal migration office or with HR during the application.
How do I apply for this position at Bürgenstock Hotels AG?
Use the "Apply now" button on this page — it links directly to Bürgenstock Hotels AG's original listing at recruitingapp-2850.umantis.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
