After-Sales Technician — Centiel
CHF 54'000 - 73'000
Centiel · Cadro (Lugano) (TI)
- Location
- Lugano
- Contract
- other
- Posted
- 28 days ago
SalaryCHF 54'000 - 73'000
Role overview
Job announcement After-Sales Technician About us
Centiel is a Swiss-based technology company that
designs, manufactures, and delivers industry-leading
- Job announcement After-Sales Technician About us
- Centiel is a Swiss-based technology company that
- Key responsibilities
- Provide remote troubleshooting and technical assistance
- & experience
- Technical education in electrical or electronic engineering Proven experience in power electronics and UPS/inverter systems
Main responsibilities
- Key responsibilities
- Provide remote troubleshooting and technical assistance
- Perform on-site installations, maintenance, and repairs Deliver technical training to customers
- Maintain clear service records and documentation Support factory witness tests with clients
- Collaborate with R&D and engineering teams for issue resolution Manage spare parts and inventory
- Identify recurring issues and propose product improvements
- Foster strong customer relationships and ensure satisfaction
- Competitive salary aligned with responsibilities High degree of autonomy and trust Inclusive and dynamic work environment Free parking, showers, and locker rooms
- Close to public transport and nature trails Expected results in the first
- 6–12 months
Key requirements
- & experience
- Technical education in electrical or electronic engineering Proven experience in power electronics and UPS/inverter systems
- Field service experience (installation, commissioning, and repair)
- Proficient in the use of measuring tools (e.g. oscilloscope, multimeter) Fluent in English (minimum B2 certified); German is a plus Ability to read and understand technical documentation and schematics Skills & competencies
- Strong diagnostic and problem-solving skills
- Effective communication and stress management
- Ability to work independently and manage priorities Customer-oriented mindset Willingness to travel up to 30%
- Support for work-life balance and wellbeing 1 of 2 -- Company values Safety.
- Integrity.
- Respect. Teamwork Own it – act with urgency Foster a customer-first mindset
- Lead by example – drive continuous improvement Think big and execute Expected results in the first 6–12 months
- Take ownership of remote support for assigned customers Deliver technical product training Manage factory witness tests independently
Application process
- proactively collecting applications for this position as
- part of a forward-looking recruiting initiative. This
- means we are evaluating candidate profiles today to
- anticipate future hiring needs aligned with our
- development plans. Who are we looking for
- To support our growth and strengthen our After-Sales
- department, we are seeking a motivated and skilled
- after-sales technician with a strong technical background
Additional details
- After-Sales Technician
- power protection solutions for critical infrastructure.
- Note: In line with our strategic growth, we are
- part of a forward-looking recruiting initiative. Who are we looking for
- Reporting to: After Sales Manager
- maintenance, repair, and training services both remotely
- Provide remote troubleshooting and technical
- Perform on-site installations, maintenance, and Deliver technical training to customers
- Maintain clear service records and documentation Support factory witness tests with clients
- Collaborate with R&D and engineering teams for Manage spare parts and inventory
Notes and original content
- In line with our strategic growth, we are
- Job announcement
- part of a forward-looking recruiting initiative.
- development plans.
- Who are we looking for
- Role purpose
- and on-site.
- assistance
- Perform on-site installations, maintenance, and
- Deliver technical training to customers
