Apprenticeship as a Customer Dialogue Specialist EFZ - Kriens — Die Schweizerische Post
- Location
- Kriens
- Contract
- Internship
- Posted
Full description
Are you enthusiastic about daily contact with people, are you communicative and helpful? Then an education in the Contact Center Post is just right for you! During the three-year basic education, you will acquire the tools to successfully enter the world of customer communication.
Information on the application process: The selection is made at this position in the form of an audio assessment. After submitting your application, we first check whether the basic requirements for the job have been met and whether all the necessary information is available. If these are fulfilled, you will receive a link to the audio assessment by e-mail. The uploaded dossier is only for completeness and is not included in the selection.
Your education
- You are the first point of contact for all telephone and written requests of our customers.
- In the Contact Center Post you advise the clientele, help them solve their problems and answer their questions competently.
- You work versatile and flexible on different information and communication channels.
- You get an insight into the different areas of the post office and get to know the work processes, services and products.
- After the introduction phase, you will soon also provide competent information in another national language.
You bring that with you
We are looking for young people with enthusiasm, joy and motivation who want to make a difference. You should fulfill the following points:
- You have completed the top or middle elementary school level with good to very good performance.
- Dealing with people gives you pleasure.
- You want to develop your language skills.
- Your quick comprehension and your motivation to learn new things set you apart.
- You are communicative, reliable and secretive.
Questions about this listing
What salary does Die Schweizerische Post offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Kriens is CHF 58'500 - 89'000 gross per year — an estimate, not a figure communicated by Die Schweizerische Post. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Die Schweizerische Post offer?
This listing is a internship position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Die Schweizerische Post during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Lucerne?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Lucerne's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Lucerne's cantonal migration office or with HR during the application.
How do I apply for this position at Die Schweizerische Post?
Use the "Apply now" button on this page — it links directly to Die Schweizerische Post's original listing at job.post.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
