Sachbearbeiter/in Empfang und Datenerfassung 60% — CSS Versicherung

Full description

Being individually at the side of our customers has always been part of our DNA. You and your colleagues at the reception ensure that everything runs smoothly. In addition, you support us in the department Performance Testing Services in the triage of digital performance documents. Do you love working in a central position where all the strings converge? If you can answer these questions with an enthusiastic "Yes!", then you are exactly the person we are looking for!

This is what your everyday life looks like

• At the heart of it: You are responsible for the reception at the root location and are in contact with people in person, on the phone or by e-mail every day.
• You are also involved in day-to-day business and take on simple operational activities around the digitization of service documents.
• Thanks to your service standard and your quality standards, we can ensure sustainable customer satisfaction.
• When it comes to the further development of the processes, you always think one step ahead and drive innovation.
• Flexibility and resilience set you apart – even in hectic moments you keep the focus.

You bring that with you

• First things first: Your basic commercial education forms the solid foundation for this exciting function.
• You express yourself well in German (verbal and written) and use your good knowledge in another national language in your daily work.
• You have good PC knowledge and an affinity for various IT tools.
• We appreciate your high integrity in dealing with confidential information.
• You are capable of teamwork and enjoy working with others.
• And last but not least: You like to take part in all work and are not too sorry to take on very different tasks.
• Work Flexible: Adapt your work to your lifestyle annually with part-time options and other flexible models like home office and more.
• Enjoy your wallet: Benefits such as bonus, Reka, discounted health insurance premium and others that quickly make up a few thousands a year.
• Choose your holiday model: 5 or 6 weeks holiday? Your decision. Accordingly, you work 41 or 42 hours a week.
• Improve yourself further: We like to see it if you educate yourself internally or externally and support generously with time and money.
• Stay fit: Ergonomic workplaces, promotion of mental well-being and many other offers around your health.
• Engage Socially: Does Life Mean Good to You? Then let others share your happiness and expand your horizons alone or in a team.

Contact details

Questions about your job to your manager? Ines Kaufmann is here for you. 058 277 1212

Questions about the application process? Tina Grochla is here for you. 058 277 22 52

Your future team

Around 1.7 million customers, around 100 agencies, around 3000 employees and one of the leading Swiss health and property insurers. Yeah, we're pretty big. Fortunately. Because it also gives us great opportunities to really make a difference. Our roots date back to 1899. Since then we have grown healthy, but we do not rest on this: We still have a lot of plans for the future - maybe together with you?