Welcome Manager (alle) — Migros Bank

Full description

The first impression counts – and you are the key to it! In this new function, you shape the first moment of contact with our customers. With your warmth you provide a feeling of welcome, and with your trained gaze you recognize the needs of our customers in the blink of an eye. So you create a unique experience and a structured reception.

Mansioni

• You actively approach people, recognize their needs at first glance and create a personal, trusting atmosphere.
• Even in a lively environment, you keep an overview and ensure that our customers feel at all times well looked after.
• You support your team by recognizing customer potential and passing it on with sensitivity to the right contacts.
• With your winning and positioned style, you also inspire existing customers in telephone contact for Migros Bank.

Requirements

• 1-3 years: private client advice/consultation/sale/hotel industry
• Completed vocational apprenticeship (EFZ): bank, insurance and lateral entry (e.g. hotel industry) possible
• A strong sense and pleasure in recognizing customer needs.
• A responsible, communicative and resilient personality that keeps calm even in hectic situations.
• Basic knowledge about the products and services of a bank or the willingness to acquire this knowledge quickly.
• A lateral entry, e.g. from the hotel industry or gastronomy, is also welcome. We support you in building up the necessary knowledge quickly.
• in German (negotiation certain)
• French (advantageous)
• English (advantageous)

Cosa of Friamo

• Migros Bank: accounts, mortgages and financial services with preferential terms
• Occupational provision: Very attractive pension fund with above-average employer contribution
• Child care: up to CHF 300 per month per child to external child care
• Employee offers: Annual generous well-being credit

Contatto

Application & Contact Patrick Käch HR Business Partner / Junior Responsible ## Recruitment process Pre-selection of applications We continuously review applications received, create a pre-selection and release them to the manager for view. The decision on progress or withdrawal from the recruitment process will be communicated by telephone or email. Duration until feedback: Up to three weeks Personal video or telephone conversation We optionally conduct a personal telephone or video conversation for a large number of applicants. This gives us the opportunity to get to know more candidates within a short time in order to invite suitable people for the next round. Duration until feedback: Up to one week of discussion with HR & specialist department The discussion is conducted virtually or on site with the responsible person from HR and/or the specialist department. It is primarily about learning more about the personnel and specialist skills and gives both sides the opportunity to assess the cultural fit into the company and team. Duration to feedback: Up to three weeks Get to know team Whether someone fits into the team is an important factor for employees and employers when deciding for or against employment. In a casual framework, we therefore give the opportunity for everyone to get to know each other. Offer & Contract Exhibition (Digital) After our oral job offer, the most important contract points are verified again. After agreement, the contract is commissioned and sent for digital signature by e-mail. Duration until feedback: Up to one week ## Note for personnel service providers For this position we only consider direct applications.