Atlassian Specialist:in (Jira / JSM) (m/w/d) — Coopers Group AG

Role overview

Position includes both technical and organizational tasks relating to Jira Software, Jira Service Management and Deputy Confluence.

The person works in an agile SAFe environment and additionally assists in preparing the cloud migration.

Your tasks

• Operation and administration of Atlassian applications Jira Software and Jira Service Management on Data Center
• Deputy Support for Atlassian Confluence
• Implementation of patch deployments including testing, communication and deployment
• Implementation of productive updates outside regular working hours (end bets)
• Processing support and order tickets from simple to complex questions
• Consultation and support of stakeholders in matters relating to the Atlassian platforms
• cooperation with Atlassian and external app and software suppliers
• Support in preparing and planning cloud migration
• Working in an agile SAFe environment including team syncs, iteration planning, reviews and PI-Planning
• Analysis of requirements and development of solutions
• Inquiries of existing solutions and introduction of optimizations and alternatives
• Self-fulfilment of administrative decisions in coordination with the team Your profile:
• Multiannual experience in the administration of Jira Software and Jira Service Management on Data Center
• Experience in the technical, organizational and configurative operation of Atlassian solutions
• Good knowledge of Groovy scripting and experience with Atlassian apps and interfaces
• experience in the collection, analysis and design of solutions
• Experience in dealing with end users, decision makers and technical stakeholders
• Experience in an agile environment, ideally SAFe
• Self-employed, customer-oriented and resilient personality with high quality awareness and team skills
• Atlassian certifications of advantage
• Fliessend in German and English, French knowledge of advantage