Reservations & Front Office Specialist (m/w) — Giardino Group
- Location
- Champfèr
- Contract
- full-time
- Posted
- 20 days ago
Role overview
Giardino Group is looking for a Reservations & Front Office Specialist for the Giardino Mountain in Champfèr.
Giardino Hotels is a characterful Swiss luxury hotel group with locations in St.
Moritz, Ascona and Locarno.
- Giardino Group is looking for a Reservations & Front Office Specialist for the Giardino Mountain in Champfèr.
- Giardino Hotels is a characterful Swiss luxury hotel group with locations in St.
- Your versatile tasks include the acceptance and processing of room reservations for our currently three hotels, professional and warm telephone support as well as competent advice and active sales.
- In addition, you are responsible for checking in and out the guests, the care on site and checkout reports.
- Abgeschlossene Berufslehre in der Hotellerie oder im kaufmännischen Sektor
- Erfahrung in einer vergleichbaren Position in der Luxushotellerie
Main responsibilities
- Your versatile tasks include the acceptance and processing of room reservations for our currently three hotels, professional and warm telephone support as well as competent advice and active sales.
- In addition, you are responsible for checking in and out the guests, the care on site and checkout reports.
- With your authentic appearance and your natural friendliness, you can easily look after our guests at the highest level – personally, professionally and with real enthusiasm. Requirements
- Completed apprenticeship in the hospitality or commercial sector
- Experience in a comparable position in the luxury hotel industry Safe handling of MS Office and Protel PMS A sense of duty, resilience, flexibility and enthusiasm
- Strong hosting characteristics and a sense of allowing our guests unforgettable 5* holidays
- Excellent language skills in German (native language or C1) and English, any other language such as Italian or French is advantageous
- Dealing respectfully with colleagues and superiors A well-groomed appearance and safe appearance
Key requirements
- Abgeschlossene Berufslehre in der Hotellerie oder im kaufmännischen Sektor
- Erfahrung in einer vergleichbaren Position in der Luxushotellerie
- Sicherer Umgang mit MS Office und Protel PMS
- Pflichtbewusstsein, Belastbarkeit, Flexibilität und Begeisterungsfähigkeit
- Ausgeprägte Gastgebereigenschaften und ein Gespür dafür unseren Gästen unvergessliche 5* Ferien zu ermöglichen
- Ausgezeichnete Sprachkenntnisse in Deutsch (Muttersprache oder C1) und Englisch, jede weitere Sprache wie z.B. Italienisch oder Französisch von Vorteil
- Einen respektvollen Umgang mit Kollegen und Vorgesetzten
- Ein gepflegtes Erscheinungsbild und sicheres Auftreten
What the company offers
- An innovative and well-organized workplace
- The opportunity to participate in everyday business and corporate development Open and transparent communication Tipping participation
- Training according to your interests and future plans
- Being part of a contemporary and characterful Swiss hotel group
Additional details
- Tasks Your versatile tasks include the acceptance and processing of room reservations for our currently three hotels, professional and warm telephone support as well as competent advice and active sales.
- With your authentic appearance and your natural friendliness, you can easily look after our guests at the highest level – personally, professionally and with real enthusiasm.
- Experience in a comparable position in the luxury hotel industry Safe handling of MS Office and Protel PMS A sense of duty, resilience, flexibility and enthusiasm
- Dealing respectfully with colleagues and superiors A well-groomed appearance and safe appearance
- The opportunity to participate in everyday business and corporate development Open and transparent communication Tipping participation
Notes and original content
- Requirements
- Experience in a comparable position in the luxury hotel industry
- Safe handling of MS Office and Protel PMS
- A sense of duty, resilience, flexibility and enthusiasm
- Dealing respectfully with colleagues and superiors
- A well-groomed appearance and safe appearance
- The opportunity to participate in everyday business and corporate development
- Open and transparent communication
- Tipping participation
Questions about this listing
What salary does Giardino Group offer for this role?
Giardino Group lists CHF 57'500 - 87'000 gross per year for this position in Champfèr. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Giardino Group offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Giardino Group during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Graubünden?
EU/EFTA residents living in the border zone of the country adjoining Canton Graubünden can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Graubünden's cantonal migration office or with HR during the application.
How do I apply for this position at Giardino Group?
Use the "Apply now" button on this page — it links directly to Giardino Group's original listing at giardinohotels.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
