Executive Assistant Manager - Rooms Division (m/w/d) — Kulm Hotel St. Moritz
- Location
- St. Moritz
- Contract
- Full-time
- Posted
- 31 days ago
Full description
Executive Assistant Manager - Rooms Division (m/w/d) — Kulm Hotel St. Moritz (Kulm Hotel), St. Moritz (Engadin, Graubünden). Workload: 100%. Contract: Unbefristet / Permanent. Start: 2026-08-01.
People at 1800m above sea level are shaping the Luxury Mountain Travel. Our dynamic and international community offers our guests smart Luxury for an inimitable holiday experience. As a member of the Luxury Kulm Group you are part of the key to our success. Together, we make every stay deeply inspiring, unique and distinctive. And as such, we embrace our culture: understated luxury, inspiration, and a life experience. Together, we make it happen. This is your chance to be a member of our shaping culture: | This is what you move with us: Working in direct collaboration with the General Management, you bear overall responsibility for the Rooms Division and act as the driving force for quality and innovation:
- Strategic Leadership: You lead and inspire a team of approximately 80–120 employees through your direct reports (Front Office, Concierge, Reservations, Housekeeping, and Laundry).
- Guest Journey & Quality: You are responsible for the seamless implementation of Forbes and 5-star excellence standards. You don’t just analyze guest feedback; you transform it into tangible service innovations.
- Commercial Mindset: In close coordination with Revenue Management, Sales, and Marketing, you optimize occupancy and ADR. You are responsible for budget planning, forecasting, and cost control (labor and operating expenses) with a focus on maximum profitability.
- Process Pioneer: You drive digital transformation and optimize internal SOPs to minimize friction and maximize the time dedicated to the guest.
- Training: Constant training and continuous development of the teams.
- Host Mentality: You maintain a strong presence in the lobby, cultivate relationships with our discerning regular guests, and master complex complaint management with composure and charm. | This is you: We are seeking an established leadership personality who thrives on complexity and views excellence as a way of life.
- Experience: You have completed a degree or vocational training in luxury hospitality and possess several years of leadership experience in a comparable position within the international 5-star hotel industry.
- Linguistic Proficiency: You are business fluent in both German and English. Due to our location and team structure, Italian is considered a very significant advantage.
- Coach & Mentor: You lead through inspiration rather than hierarchy. You find joy in developing talent and coaching fellow managers.
- Digital Affinity: You are confident in using modern PMS systems and have a passion for co-designing efficient digital processes.
- Demeanor: You embody the values of the Kulm Hotel—discreet, precise, resilient, and always acting as a natural role model.
Why the Kulm Group?
- Creative Freedom: A position of absolute trust with direct reporting to the General Manager and the opportunity to significantly shape the future of our properties, both humanly and professionally.
- Appreciation: An environment that values your experience in people management and gives you the space to establish modern, world-class leadership approaches.
- Exclusivity: Working at one of the world’s premier addresses within a team that places a high value on cohesion and mutual support. | Benefits: At Kulm Group, our employees are the heart of our success. We offer attractive development opportunities, comfortable accommodations, affordable meals in the staff restaurant, and numerous perks.
Questions about this listing
What salary does Kulm Hotel St. Moritz offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in St. Moritz is CHF 79'000 - 120'000 gross per year — an estimate, not a figure communicated by Kulm Hotel St. Moritz. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Kulm Hotel St. Moritz offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Kulm Hotel St. Moritz during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Graubünden?
EU/EFTA residents living in the border zone of the country adjoining Canton Graubünden can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Graubünden's cantonal migration office or with HR during the application.
How do I apply for this position at Kulm Hotel St. Moritz?
Use the "Apply now" button on this page — it links directly to Kulm Hotel St. Moritz's original listing at careers.kulm.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
