Welcome & Guest Experience Specialist 60-80% (w/m/d) — Läderach (Schweiz) AG

Full description

High-quality fresh chocolate – that is what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business today employs more than 2,500 people from more than 80 countries across the Group, and the trend is rising. The company’s headquarters are located in the Canton of Glarus. In front of a picturesque Alpine backdrop, we produce our fresh chocolates here and constantly develop new, creative ideas in agile teams. Various activities are bundled in our Corporate Functions division. In addition to our finance and IT services, this area also includes global marketing and sales management as well as human resources. Every day fresh ideas are created here, which together we lead to success. Personal responsibility and networked work are particularly important to us. Do you also want to participate? Then come to us.

This is what awaits you

• You welcome and advise our customers in a friendly and competent manner
• You sell tickets and ensure a smooth process
• You process customer inquiries efficiently and ensure professional communication
• You answer telephone and written inquiries reliably and service-oriented
• You take on general administrative activities and support the team in day-to-day business

You bring that with you

• You enjoy dealing with people and enjoy working in a team
• You are safe with common Office applications such as Word, Excel and Outlook
• You communicate clearly and friendly with people from different cultures and with different concerns
• You ensured a smooth process at the welcome desk through a structured working method and efficient organization
• You have fluent knowledge of German and English in word and writing
• Other languages are a plus
• You are reliable and flexible

This is what we offer you

• An exciting working environment with motivated colleagues
• A position with a lot of personal responsibility
• The opportunity to bring in fresh ideas
• An open and respectful feedback culture
• Internal and external training
• Individual career opportunities
• Generous discounts on our products
• Chocolate in the workplace
• Free parking
• Discounts in Läderach Café and staff restaurant

Own it. Grow it. Make it fresh.

Sounds interesting? Then apply to us. Fabio Ferramosca, Talent Acquisition Partner, is at your disposal for any questions.

We ask for your understanding that we do not consider external recruitment agencies when filling this position.