Horloger Service Client International H/F (CDD) — Vacheron Constantin
- Location
- Plan-les-Ouates
- Contract
- Contractor/freelance, Full-time
- Posted
- 127 days ago
Full description
Reference code: JR130817
Found in 1755, Vacheron Constantin is the oldest watch Manufacture in continuous production for more than 270 years, actually perpetuating a proud heritage of watchmaking excellence and stylistic sophistication through generations of master craftsmen.
At the pinnacle of Haute Horlogerie and understated elegance, the Maison creates timespieces with unique technical and aesthetic signatures, and an extremely high level of finishing touches.
FOR THOSE AND THOSE WHO RESEARCH EXCELLENCE
Join one of the iconic houses of high watchmaking, where excellence is a constant requirement. Take part in our collective success and the creation of our future heritage.
YOUR REASON TO BE IN THE HOUSE
The customer service department is dedicated to ensuring relationship excellence and improving customer experience. For this, we rely on solid expertise, innovative projects and data-driven operational performance; in the House's criteria of excellence.
We are looking for an International Customer Service Watchmaker (M/F) for a fixed-term contract designed as a veritable springboard within our House. Our goal is to develop a skilled and efficient watchmaker pool that wants to invest in a long-term career internationally for our House, whether it is in a repair platform or shop, according to the needs of our network.
YOUR ROLE TO PLAY
As part of this CDD which aims to develop your expertise on our products while contributing to the achievement of the objectives of the repair shop customer service, you will be responsible for:
- Diagnosis of parts, preparations and subcontracting checks
- Ensure the maintenance and restoration of watches in order to guarantee a return of products in accordance with Vacheron Constantin's quality criteria and deadlines
- Disassembly and clean parts
- Replace defective components
- Ensure assembly, adjustment and/or packing of parts
- Work in self-control and be a proposal force for improving the working environment and workshop performance
QUALITY FOR EXCELLING
Success in this role depends on
- Your motivation to work on beautiful pieces while challenging yourself daily on achieving goals and participating in the right team dynamics
- Your complete experience as a watchmaker, ideally started with an apprenticeship and completed with several years of experience in the field
- Your desire to live an international experience associated with a very good relationship and your appetite for interactions with customers
- Your excellent mastery of French, ideally with a good level of English
- Your sense of organization, efficiency and autonomy
Vacheron Constantin celebrated his 271th anniversary as the oldest watchmaking factory in the world, in continuous operation since 1755. Based in Geneva, Switzerland, our House operates a global network of nearly 200 outlets in 36 countries. Every member of our exceptional community – watchmakers, artisans and professionals – shares the same passion for our legacy and ambition to build an even brighter future.
Ready to be part of our story? We will be delighted to discover your application.
Questions about this listing
What salary does Vacheron Constantin offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Plan-les-Ouates is CHF 60'500 - 91'500 gross per year — an estimate, not a figure communicated by Vacheron Constantin. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Vacheron Constantin offer?
This listing is a contractor/freelance and full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Vacheron Constantin during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Geneva?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Geneva's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Geneva's cantonal migration office or with HR during the application.
How do I apply for this position at Vacheron Constantin?
Use the "Apply now" button on this page — it links directly to Vacheron Constantin's original listing at careers.richemont.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
