Technicien ou Technicienne Automaticien/Mécanicien-Guichet Unique - 100% — HUG

Full description

Within the Single Window, you receive calls from users facing technical failures or malfunctions. You analyze advertised situations, assess their level of emergency and provide a first level of remote response or troubleshooting where possible. You then direct applications to the appropriate stakeholders or trigger the necessary interventions based on the identified priorities. Thanks to your technical experience and analytical capacity, you play a central role in coordinating requests for assistance and help ensure the continuity of operation of the facilities and the safety of people and infrastructure. You ensure first-level troubleshooting on the site's technical installations and equipment, with a specialization in mechanics. You also have to carry out troubleshooting interventions in the areas of health, carpentry or electricity. As such, you are versatile and have general technical knowledge that allows you to perform simple troubleshooting and effectively guide requests requiring specific expertise. You ensure the administrative and technical follow-up of applications, ensure the traceability of interventions in management tools and participate in the updating of working documents. You can be led or brought to work in a transversal way with the Electricity and Mechanical sectors.