Service Contract Associate — Zurich Insurance (sede Ticino)
- Location
- Lugano
- Contract
- part-time
- Posted
- 7 days ago
Role overview
Zurich North America is hiring multiple Service Contract Associate's to join our Vehicle Service Contract team!
We are open to hiring talent for various virtual positions to work a shift between the hours of 7am – 8pm Central Standard Time.
With direct supervision, investigates, evaluates, and concludes low exposure, low complexity, mechanical breakdown claims by following established protocols to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service.
- Zurich North America is hiring multiple Service Contract Associate's to join our Vehicle Service Contract team!
- We are open to hiring talent for various virtual positions to work a shift between the hours of 7am – 8pm Central Standard Time.
- High School Diploma or Equivalent and 2 or more years of experience in the Automotive repair area OR
- Your pay at Zurich is based on your role, location, skills, and experience.
Key requirements
- High School Diploma or Equivalent and 2 or more years of experience in the Automotive repair area OR
- Your pay at Zurich is based on your role, location, skills, and experience.
- At Zurich, we value your ideas and experience.
Application process
- Determines causes of failures and reviews specific contract language to apply applicable coverage for loss.
- If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.
Company and context
- and time management skills
- Experience with collaboration and working across work groups ASE
- Your pay at Zurich is based on your role, location, skills, and experience.
- We follow local laws to ensure fair compensation.
- You may also be eligible for bonuses and merit increases.
- The pay range shown is a national average and may vary by location.
- The proposed Hourly rate range for this position is $22.40-$30.87, with short-term incentive bonus eligibility set at 5%.
- We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]
- Why Zurich?
- At Zurich, we value your ideas and experience.
Additional details
- Ensure customer service by proactively communicating information, responding to inquiries, and following customer protocols. Basic Qualifications:
- High School Diploma or Equivalent and 2 or more years of experience in the Automotive repair area
- Bachelor’s Degree and 1 or more years of experience in the Automotive Repair area
- Zurich approved Apprenticeship program including an Associate Degree and 1 or more years of experience in the Automotive repair area Customer service experience Experience with Microsoft Office
- Strong communication and negotiation skills Ability to multi-task Organization and time management skills
- Experience with collaboration and working across work groups
- Washington St Virt. Arizona Virtual Office, AM Arkansas Virtual Office, AM Colorado Virtual Office, AM Idaho Virtual Office, AM Illinois Virtual Office, AM Indiana Virtual Office, AM Iowa Virtual Office, AM Kansas Virtual Office, AM Kentucky Virtual Office, AM Michigan Virtual Office, AM Minnesota Virtual Office, AM Mississippi Virtual Office, AM Missouri Virtual Office, AM Montana Virtual Office, AM Nebraska Virtual Office, AM Nevada Virtual Office, AM New Mexico Virtual Office, AM North Dakota Virtual Office, AM Ohio Virtual Office, AM Oklahoma Virtual Office, AM Oregon Virtual Office, AM Pennsylvania Virtual Office, AM Rhode Island Virtual Office, AM
- South Carolina Virt. South Dakota Virtual Office, AM Tennessee Virtual Office, AM Texas Virtual Office, AM Utah Virtual Office, AM Vermont Virtual Office, AM Virginia Virtual Office, AM
- West Virginia Virt. Wisconsin Virtual Office, AM Wyoming Virtual Office Remote Working: Yes Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-MM1 #LI-REMOTE
Notes and original content
- Ensure customer service by proactively communicating information, responding to inquiries, and following customer protocols.
- Basic Qualifications:
- Zurich approved Apprenticeship program including an Associate Degree and 1 or more years of experience in the Automotive repair area
- Customer service experience
- Experience with Microsoft Office
- Strong communication and negotiation skills
- Ability to multi-task
- Organization and time management skills
- Please note: Zurich does not accept unsolicited CVs from agencies.
- Location(s): AM
Questions about this listing
What salary does Zurich Insurance (sede Ticino) offer for this role?
Zurich Insurance (sede Ticino) lists CHF 85'500 - 150'000 gross per year for this position in Lugano. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Zurich Insurance (sede Ticino) offer?
This listing is a part-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Zurich Insurance (sede Ticino) during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes, if you are resident in Italy within the 20 km border zone. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks, then automatic yearly renewal for as long as the employment continues. Weekly return to your Italian home is required to keep the status. Note: this listing allows remote work — teleworking above 25 % of your time can shift your social-security base to Italy, so confirm the agreed remote share with HR before signing.
How do I apply for this position at Zurich Insurance (sede Ticino)?
Use the "Apply now" button on this page — it links directly to Zurich Insurance (sede Ticino)'s original listing at careers.zurich.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
