Personnel:in the sale of spare parts — Stadler Rail

Role overview

TASKS

• Independent handling of spare parts orders from request to invoicing
• Processing of tenders, contracts, supplies and invoices
• Telephone and written customer contact in the context of order processing
• Clarification of technical requirements in cooperation with internal bodies
• Coordination with purchasing, logistics and technology
• Monitoring of delivery dates and maintenance of order and status data
• Processing of complaints and cooperation in finding solutions PROFILE
• Commercial or basic technical training, ideally with experience in the sale of spare parts
• Experience in order processing, SAP knowledge of advantages
• Safe handling of customers by phone and email
• Structured, independent and reliable working method
• Technical understanding of advantage
• German fluent in word and writing (forced)
• English skills in word and writing, preferably level B2

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