Operations Support & Transformation Specialist (80-100%) — Lombard Odier
- Location
- Geneva
- Contract
- Full-time
- Posted
- 15 days ago
Full description
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents.
With a history spanning over 230 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions.
“Rethink Everything” is our philosophy – it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients.
Operations Support & Continuous Improvement Specialist (80-100%)
Within Technology & Operations, Houston serves as the central point of contact between Front Office, Operations, Technology and our BPO clients. As part of a highly visible transversal team, you will support operational excellence, coordinate stakeholders, resolve complex operational issues and contribute to continuous improvement initiatives across Geneva, Luxembourg and Singapore.
YOUR ROLE As a trusted partner to Front Office, Operations and BPO clients, you will:
- Act as a central point of contact for operational queries, incidents and service-related challenges.
- Coordinate stakeholders to ensure efficient issue resolution.
- Identify operational risks, root causes and improvement opportunities.
- Analyse operational data and service trends to enhance service quality.
- Contribute to process optimisation, documentation and operational efficiency initiatives.
- Participate in projects, system enhancements and operational change initiatives.
- Promote knowledge sharing and develop cross-functional expertise.
- Gradually broaden your responsibilities and support future operational leadership needs.
YOUR PROFILE
- Banking apprenticeship, Bachelor's degree or equivalent professional experience.
- Experience in Banking Operations, Middle Office, Client Services, Operational Support or a related environment.
- Strong analytical, problem-solving and communication skills.
- Interest in operational excellence and continuous improvement.
- Knowledge of custody and securities activities, or willingness to develop expertise in this area.
- Structured, proactive and solution-oriented mindset.
- Exposure to projects, business analysis or process improvement is an asset.
- Fluent in French and English
- German is an advantage.
- Resident in Switzerland or willing to relocate.
Our Maison’s DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team , united in serving our clients with unwavering dedication.
As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison’s DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy.
It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
Questions about this listing
What salary does Lombard Odier offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Geneva is CHF 60'500 - 91'500 gross per year — an estimate, not a figure communicated by Lombard Odier. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Lombard Odier offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Lombard Odier during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Geneva?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Geneva's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Geneva's cantonal migration office or with HR during the application.
How do I apply for this position at Lombard Odier?
Use the "Apply now" button on this page — it links directly to Lombard Odier's original listing at lombardodier.wd3.myworkdayjobs.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
