IT Service Management Specialist EMEA (all) — Oetiker
- Location
- Horgen
- Contract
- full-time
- Posted
- 16 days ago
Role overview
Work mainly on site in Horgen First-level support
Processing of daily service requests via the ticket system
Forwarding of complex requests to second-level support Second-level support
- Work mainly on site in Horgen First-level support
- Processing of daily service requests via the ticket system
Contacts
- bestEmployerTopTen#GreatPlaceToWork#2026
Company and context
- Maintenance and organization of server rooms as well as IT device warehouses on site
- Procurement and setup of IT hardware such as laptops, desktops and printers.
- Support and maintenance of local conference room equipment
- Third party coordination for on-site support Remote Eyes & Hands for global IT teams
- Support for cyber-security tasks such as patching and malware incidents
- Collaboration in corporate architecture by defining standards.
- Troubleshooting local servers and networks (WiFi/LAN/WAN requirements
- Completed IT training or comparable experience
- Joy & experience in IT support (1st and 2nd levels)
- Good knowledge of IT infrastructure, networks and cyber security High readiness for service and diplomatic Very good German and English knowledge
Additional details
- Work mainly on site in Horgen First-level support
- Good knowledge of IT infrastructure, networks and cyber security High readiness for service and diplomatic Very good German and English knowledge
- Contact #bestEmployerTopTen#GreatPlaceToWork#2026
Notes and original content
- Work mainly on site in Horgen
- First-level support
- Good knowledge of IT infrastructure, networks and cyber security
- High readiness for service and diplomatic
- Very good German and English knowledge
Questions about this listing
What salary does Oetiker offer for this role?
Oetiker lists CHF 79'000 - 134'500 gross per year for this position in Horgen. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Oetiker offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Oetiker during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Oetiker?
Use the "Apply now" button on this page — it links directly to Oetiker's original listing at jobs.smartrecruiters.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
