EBC Sales Manager — Marriott International
- Location
- Genève
- Contract
- full-time
- Posted
- 2 days ago
Role overview
Mission
Identify new business opportunities for groups and the SFT to achieve individual and regional turnover objectives.
Understand the market as a whole: competitive strengths and weaknesses, economic trends, supply and demand, etc., and know how to adapt its business approach accordingly.
- Mission
- Identify new business opportunities for groups and the SFT to achieve individual and regional turnover objectives.
- Main responsibilities
- Understanding the market and optimising turnover
- Diploma of completion of secondary education (baccalaureate or equivalent) with 2 years of experience in the fields of sales and marketing, customer services, hotel reception or related professional field. OR
- Diploma of level Bac-2000 (or equivalent) awarded by a recognized institution in business administration, marketing, hotel management and catering or in a similar speciality; no professional experience is required.
Main responsibilities
- Main responsibilities
- Understanding the market and optimising turnover
- Identifying new business opportunities for groups and the SBS in order to achieve individual and regional turnover objectives.
- Understanding the market as a whole: competitive strengths and weaknesses, economic trends, supply and demand, etc., and adapting its business approach accordingly.
- Conclude the best opportunities for the establishments in the region according to the market conditions and needs of each establishment.
- Follow the day's sales procedures to optimize room revenues and control occupancy. Perform daily business activities
- Respond to incoming requests for groups and the SFT that do not fall under the responsibility of the Event Reservation Centre.
- Use its negotiating skills and creative sales capabilities to conclude business and negotiate contracts.
- Exploit effectively commercial resources as well as administrative and support teams.
- Ensure the operational aspects of sales concluded (preparation of commercial proposals, drafting of contracts, correspondence with customers, etc.). Provide excellent customer service
Key requirements
- Diploma of completion of secondary education (baccalaureate or equivalent) with 2 years of experience in the fields of sales and marketing, customer services, hotel reception or related professional field. OR
- Diploma of level Bac-2000 (or equivalent) awarded by a recognized institution in business administration, marketing, hotel management and catering or in a similar speciality; no professional experience is required.
Application process
- and promote the company's customer service standards as well as the company's brand standards.
- Provide excellent service in line with the brand's daily fundamentals.
- Ensure an exemplary customer experience by accompanying customers and ensuring their satisfaction before and during their event.
- Work with Event Management and/or Operations teams to provide an experience that exceeds customer expectations.
- Set an example in customer relationship.
- Exchange with customers to collect feedback on the quality of products and services.
- To participate in meetings before and after events to understand the needs of groups, collect feedback on the quality of services (chambers, meeting rooms, equipment, catering, drinks), levels of service and overall satisfaction.
- To advise customers by identifying their needs and recommending the most suitable services and services, while developing a lasting relationship and their loyalty to the company. What we offer
Additional details
- Gain a good knowledge of each establishment in the region, its target clientele and its service standards; support customers by understanding their activity, their stakes and their needs in order to offer solutions adapted before and during their events.
- Diploma of completion of secondary education (baccalaureate or equivalent) with 2 years of experience in the fields of sales and marketing, customer services, hotel reception or related professional field. Perform daily business activities
- Ensure the operational aspects of sales concluded (preparation of commercial proposals, drafting of contracts, correspondence with customers, etc.). Provide excellent customer service
- Apply and promote the company's customer service standards as well as the company's brand standards.
- To advise customers by identifying their needs and recommending the most suitable services and services, while developing a lasting relationship and their loyalty to the company.
Notes and original content
- Profile sought
- Diploma of completion of secondary education (baccalaureate or equivalent) with 2 years of experience in the fields of sales and marketing, customer services, hotel reception or related professional field.
- Perform daily business activities
- Ensure the operational aspects of sales concluded (preparation of commercial proposals, drafting of contracts, correspondence with customers, etc.).
- Provide excellent customer service
- What we offer
Questions about this listing
What salary does Marriott International offer for this role?
Marriott International lists CHF 92'000 - 163'000 gross per year for this position in Genève. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Marriott International offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Marriott International during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Geneva?
EU/EFTA residents living in the border zone of the country adjoining Canton Geneva can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Geneva's cantonal migration office or with HR during the application.
How do I apply for this position at Marriott International?
Use the "Apply now" button on this page — it links directly to Marriott International's original listing at careers.marriott.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
