Director, PAMP.com — MKS PAMP
- Location
- Genève
- Contract
- other
- Posted
- 2 days ago
Role overview
Director, PAMP.com — MKS PAMP SA, Geneva (TI).
MISSION The MKS PAMP Group intends to establish PAMP.com as a direct-to-consumer channel across multiple global markets.
The role has ownership of the PAMP.com DTC channel from platform to customer, across both website and app, excluding B2B and institutional channels.
- Director, PAMP.com — MKS PAMP SA, Geneva (TI).
- MISSION The MKS PAMP Group intends to establish PAMP.com as a direct-to-consumer channel across multiple global markets.
- AMAIN ACTIVITIES AND RESPONSIBILITIES Strategy & Roadmap Defining and implementing the Direct-to-Consumer (DTC) strategy for PAMP.com and the phased roll-out roadmap, aligned with the brand and with the technical service provider Development the phased market-entry plan: UAE/GCC first, then European delivery in 2027, followed by North America, width Middle East and Asia, with target dates agreed with the CEO Brand & Customer Experience Set brand standards for PAMP.com and provide final go-live scant-off Own the end-to-end user experience arrayed with the PAMP brand, performance web/app party, including Performance integration of Veriscan into the customer day Digital Marketing & Media Defining the Digital Marketing and SEO structure, philosophy and content Masters degree in Marketing, e-commerce, or similar field. 15+ years in senior ecommerce / DTC leadership in more than one market, with ownership of core commercial KPIs – conversion, CAC, AOV, LTV, ROAS, repeat, margin Proven delivery of a brand-first development of transactional capabilities across both website and app, working through technical teams other than building directly.
- Experience in a high-value, trust-sensitive category (bullion, luxury, jewellery, watches or similar), including secure filling and provenance as well as customer experience and support aligned with brand.
- AND SKILLS Entrepreneurship and hands-on
- comfortable building in a scale-up environment within an established Group Strong holder management,able to operate creatively with ExCo, Board, regional leadership and external partners Collaborative matrix leader
Main responsibilities
- AMAIN ACTIVITIES AND RESPONSIBILITIES Strategy & Roadmap Defining and implementing the Direct-to-Consumer (DTC) strategy for PAMP.com and the phased roll-out roadmap, aligned with the brand and with the technical service provider Development the phased market-entry plan: UAE/GCC first, then European delivery in 2027, followed by North America, width Middle East and Asia, with target dates agreed with the CEO Brand & Customer Experience Set brand standards for PAMP.com and provide final go-live scant-off Own the end-to-end user experience arrayed with the PAMP brand, performance web/app party, including Performance integration of Veriscan into the customer day Digital Marketing & Media Defining the Digital Marketing and SEO structure, philosophy and content Masters degree in Marketing, e-commerce, or similar field. 15+ years in senior ecommerce / DTC leadership in more than one market, with ownership of core commercial KPIs – conversion, CAC, AOV, LTV, ROAS, repeat, margin Proven delivery of a brand-first development of transactional capabilities across both website and app, working through technical teams other than building directly.
- Experience in a high-value, trust-sensitive category (bullion, luxury, jewellery, watches or similar), including secure filling and provenance as well as customer experience and support aligned with brand.
- Strong digital-marketing and SEO track record, and the commercial literacy to set success criteria and inter-entity financial models, coordinating between the Group entities and acting as a single point of coordination across third-party providers, regional teams and Group functions.
- AI-forward, with demonstrated experience raising the evolving ecosystem of AI-led tools and methodologies across commerce, marketing and customer experience.
- Precious-metals, valting or investment-product experience is highly desirable; Loyalty / CRM depth an asset;
- CCG, Asia or multi-market launch experience has more;
- Familiarity with KYC/AML, data-privacy (e.g.
- GDPR / Swiss nFADP) and consumer-protection regimes in regulated, cross-border online sales.
Key requirements
- AND SKILLS Entrepreneurship and hands-on
- comfortable building in a scale-up environment within an established Group Strong holder management,able to operate creatively with ExCo, Board, regional leadership and external partners Collaborative matrix leader
- comfortable operating without direct reports, influencing and delivering through providers, regions and Group functions Commercially serious with strong data literacy and a test-and-learn mindset Willingness to travel regularly across Group locations and roll-out markets Demonstrated track record of continuous improvement and innovative thinking both in approach and in practical effect;
- Excellent AI literacy, with genuine curiosity for emerging AI tools and confidence applying them to drive commercial and customer-experience outcomes.
- Full professional faculty in spoken and written English and French is required; knowledge of other languages is an asset.
- Swiss national, EU national, or holder of a valid Swiss work permit.
Additional details
- Precious-metals, valting or investment-product experience is highly desirable; Loyalty / CRM depth an asset;
- QUALIFICATIONS AND SKILLS Entrepreneurship and hands-on; comfortable building in a scale-up environment within an established Group Strong holder management,able to operate creatively with ExCo, Board, regional leadership and external partners Collaborative matrix leader; comfortable operating without direct reports, influencing and delivering through providers, regions and Group functions Commercially serious with strong data literacy and a test-and-learn mindset Willingness to travel regularly across Group locations and roll-out markets Demonstrated track record of continuous improvement and innovative thinking both in approach and in practical effect;
Notes and original content
- Precious-metals, valting or investment-product experience is highly desirable;
- Loyalty / CRM depth an asset;
Questions about this listing
What salary does MKS PAMP offer for this role?
MKS PAMP lists CHF 68'000 - 103'000 gross per year for this position in Genève. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does MKS PAMP offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with MKS PAMP during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Geneva?
EU/EFTA residents living in the border zone of the country adjoining Canton Geneva can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Geneva's cantonal migration office or with HR during the application.
How do I apply for this position at MKS PAMP?
Use the "Apply now" button on this page — it links directly to MKS PAMP's original listing at careers.mkspamp.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
