Fachspezialist:in technischer Kundensupport (80-100%) — Belimo
- Location
- Granges-Paccot
- Contract
- Full-time
- Posted
- 32 days ago
Full description
Introduction
In this versatile function, you are the central contact person for our customers and partners in Switzerland at our location in Granges-Paccot (Fribourg).
You process inquiries independently and thus contribute to a high customer satisfaction on a daily basis.
You take on an important connection function between the customers, sales and internal departments. Whether complex HVAC applications, technical offers or demanding product inquiries: You bring your expertise and ensure that challenges become successful solutions.
This role suits you if you like to solve technical challenges, enjoy daily customer contact and want to directly shape sales success with your contribution.
Main responsibilities
- Advising and supporting our business partners and customers across our entire product range – by phone or email.
- Independent processing of customer application and offer requests with needs-based support from product management.
- Participate in the successful introduction of new products and ensure the availability of current sales tools
- Technical support of our field team.
- Actively contribute your experience from customer inquiries in order to continuously develop technical support, processes, documentation and tools.
Required expertise
- Completed vocational apprenticeship in the HVAC, building automation or electrical industry.
- In-depth practical experience in the HVAC and/or building automation industry and you already have several years of experience in customer support.
- French mother tongue and very good knowledge of German.
- Secure handling of common Microsoft Office applications.
- You enjoy working in a team and building constructive relationships with customers, sales colleagues and internal specialists.
- Readiness for occasional travel and representation tasks.
People at Belimo
Intelligent buildings are created by committed people. We bring talented people together and create an environment where they can succeed. At Belimo, respect, trust and mutual support across departmental boundaries help turn ideas quickly into practical solutions. Together we achieve more than we could ever achieve alone.
About Belimo
Belimo is the world market leader in the development, manufacture and sale of field devices for energy-efficient control of heating, ventilation and air conditioning systems. Flap drives, control valves, sensors and meters form our core business. Founded in 1975, the company has been listed on the Swiss Stock Exchange (SIX) since 1995.
Remuneration and additional benefits
At Belimo, we believe in fair, fair and competitive compensation. We offer a salary that matches your skills, experience, education and location. In addition to the compensation, you benefit from comprehensive additional services that support your mental, physical, financial and social well-being. Belimo is proud to be an employer promoting equal opportunities.
Questions about this listing
What salary does Belimo offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Granges-Paccot is CHF 77'000 - 116'500 gross per year — an estimate, not a figure communicated by Belimo. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Belimo offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Belimo during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Fribourg?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Fribourg's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Fribourg's cantonal migration office or with HR during the application.
How do I apply for this position at Belimo?
Use the "Apply now" button on this page — it links directly to Belimo's original listing at jobsredirect.belimo.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
