Sales Support & Broker Support Manager (m/f/d) General Agency Lucerne — die Mobiliar
- Location
- Luzern
- Contract
- full-time
- Posted
- 17 days ago
Role overview
Tasks - As Head of Sales Support, you are responsible for the management, organization and further development of sales and broker support of the general agency. You ensure efficient and high-quality sales support, develop processes and structures and support the professional and personal development of employees. - You manage and develop the central hub between customers, broker partners, our specialist departments, the management and our insurance and pension advisors.
With the help of your team leaders, you will develop your department with 16 employees, ensure professional collaboration with the brokers, and be responsible for the quality and achievement of your departmental goals. As a member of the executive board of the general agency, you will actively work on the further development of the general genture. - As an organizational and executive talent, you are a role model for your team. You will ensure the professional development of your team and support your colleagues in their daily work.
Requirements
- Completed training in the insurance industry and completion of the Eidgenössische Fachaussnis, the higher technical school or university of applied sciences
- Multi-year professional experience in the insurance industry, preferably in the furniture industry, management experience
- empathy and joy in the promotion of your own team
- Self-employed, customer-oriented and entrepreneurial working methods
- Authentic, winning and loyal personality
- Flowing German skills, knowledge in other languages are a plus
We offer you
- you expect contemporary working conditions, a modern workplace in Lucerne and a motivated, dynamic team. Our culture is open, collegial and characterized by mutual appreciation. At the furniture we treat colleagues as good friends – that is how we shape our success together and strengthen our regional anchoring.
- Your place of work is Lucerne and the start of employment is possible by agreement.
- Participation in success
- If we are successful, our employees will also benefit.
Every year, we decide on the distribution of a participation in success and its amount.
- Continuing Education and Development
- We offer a wide range of internal courses. We participate in job-relevant training.
- Discounts
- We offer up to 25% premium discount, discounts on mobile phones as well as free subscriptions with flat rates and discounts on cultural events.
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- Abgeschlossene Ausbildung in der Versicherungsbranche und Abschluss des eidgenössischen Fachausweises, der höheren Fachschule oder Fachhochschule
- Mehrjährige Berufserfahrung in der Versicherungsbranche, vorzugsweise bei der Mobiliar, Führungserfahrung
- If we are successful, our employees will also benefit.
Key requirements
- Abgeschlossene Ausbildung in der Versicherungsbranche und Abschluss des eidgenössischen Fachausweises, der höheren Fachschule oder Fachhochschule
- Mehrjährige Berufserfahrung in der Versicherungsbranche, vorzugsweise bei der Mobiliar, Führungserfahrung
- Empathie und Freude an der Förderung des eigenen Teams
- Selbständige, kundenorientierte und unternehmerische Arbeitsweise
- Authentische, gewinnende und loyale Persönlichkeit
- Fliessende Deutschkenntnisse, Kenntnisse in weiteren Sprachen sind ein Plus
What the company offers
- If we are successful, our employees will also benefit.
Company and context
- As Head of Sales Support, you are responsible for the management, organization and further development of sales and broker support of the general agency.
- You ensure efficient and high-quality sales support, develop processes and structures and support the professional and personal development of employees.
- You manage and develop the central hub between customers, broker partners, our specialist departments, the management and our insurance and pension advisors.
- With the help of your team leaders, you will develop your department with 16 employees, ensure professional collaboration with the brokers, and be responsible for the quality and achievement of your departmental goals.
- As a member of the executive board of the general agency, you will actively work on the further development of the general genture.
- As an organizational and executive talent, you are a role model for your team.
- You will ensure the professional development of your team and support your colleagues in their daily work. Requirements
- Completed training in the insurance industry and completion of the Eidgenössische Fachaussnis, the higher technical school or university of applied sciences
- Multi-year professional experience in the insurance industry, preferably in the furniture industry, management experience - empathy and joy in the promotion of your own team
- Self-employed, customer-oriented and entrepreneurial working methods Authentic, winning and loyal personality
Additional details
- You will ensure the professional development of your team and support your colleagues in their daily work.
- Self-employed, customer-oriented and entrepreneurial working methods Authentic, winning and loyal personality
- Your place of work is Lucerne and the start of employment is possible by agreement. Participation in success
- Every year, we decide on the distribution of a participation in success and its amount. Continuing Education and Development
- We participate in job-relevant training.
- Note Manager for Cookie Consent: When you visit a website, this information about your browser, mostly in the form of cookies, can be stored and retrieved.
- However, if you block certain cookies, this may have a negative impact on your experience on the site and on the services we offer.
- These cookies are required for the use of this website and cannot be deactivated. Provider Description Activated
Notes and original content
- Manager for Cookie Consent: When you visit a website, this information about your browser, mostly in the form of cookies, can be stored and retrieved.
- As we respect your right to privacy, you may refuse certain cookies.
- However, if you block certain cookies, this may have a negative impact on your experience on the site and on the services we offer. Necessary cookies
- These cookies are required for the use of this website and cannot be deactivated. Show more details Provider Description Activated SAP as service
- We use the following session cookies, all necessary for the functionality of the website: - "route" is used for session stickiness - "careerSiteCompanyId" is used to send the request to the correct data center - "JSESSIONID" is stored during the session on the visitor's device so that the server can identify the visitor - "Load balancer cookie" (actual cookie name may differ) prevents one visitor from jumping from one instance to another
- Requirements
- Self-employed, customer-oriented and entrepreneurial working methods
- Authentic, winning and loyal personality
- Your place of work is Lucerne and the start of employment is possible by agreement.
- Participation in success
Questions about this listing
What salary does die Mobiliar offer for this role?
die Mobiliar lists CHF 110'500 - 169'500 gross per year for this position in Luzern. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does die Mobiliar offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with die Mobiliar during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Lucerne?
EU/EFTA residents living in the border zone of the country adjoining Canton Lucerne can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Lucerne's cantonal migration office or with HR during the application.
How do I apply for this position at die Mobiliar?
Use the "Apply now" button on this page — it links directly to die Mobiliar's original listing at jobs.mobiliar.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
